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TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black

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Toshiba - Hitachi, the Only Game in Town

5 out of 5 eggs
I wanted to give a little more info on the drive to help everyone out. This drive runs cool and quiet. CrystalDiskInfo shows the drive as a Hitachi HDS5C3030BLE630. It is difficult to find much info on this drive. But I found a picture of one on E b ay that was pulled from the case. The sticker said both Toshiba and Hitachi on it. It is made in China by Hitachi Global. This gave another number of DT01ABA300. Googling a search for "toshiba dt01aba" and clicking on the X-bit labs link gives better info. It says that the Toshiba DT01ABA hard drives sport Serial ATA 6Gb/s interface, 32MB cache and 1TB platters. I wanted 1TB platters! I was after this drive because it only uses 3 platters and it spins at 5940 RPM! Most other drives use 4 and 5 platters which is more moving parts. This is what I wanted for lower heat in an external enclosure. It is pointless having a 7200 rpm drive running hot in a fanless enclosure, at least in my opinion. When it runs all day, it only hits 37-40 deg C. or around 100 deg F in my 70 deg room. Seagate only makes 7200 rpm drives now so they run hotter especially in an enclosure. This enclosure does spin down the HD after about 10 minutes so if you want to prevent this, just download a nice little utility called NoSleepHD v2.0. It will handle up to 5 HD's. I set it to write file every 5 minutes. You can also hide the program in the system tray and autorun on startup. Ever since Seagate bought samsung HD's out, I thought I'd try this newer technology drive. It's been a month now. So far so good. I am not necessarily an Hitachi fan, but it looks like they are now leaders in the latest technology especially since The FTC ordered Western Digital to handover their 3.5-inch HDD Manufacturing to Toshiba because of Monopoly concerns. Competition is a good thing. We really need some lately in the HDD scene to lower the prices again don't you think?
— Jeff H. 11/14/2012

3TB OF NUISANCES

2 out of 5 eggs
Copying files from an internal drive to the external Toshiba using a USB 3.0 port, I averaged a little over 50 MB/s using TeraCopy. Being able to view a 2GB video file, jumping from place to place was only a small fraction of a second slower than viewing the same file from an internal drive. It comes with its own NTI backup software. It backed up 12.09GB of mixed data in 4min57sec. There is no file compression option. The backup software is easy to setup & use. I use different backup software so all the backups use the same software & I have more options. Even after large data transfers, the drive case is only a little warm.
— DAVID H. 3/3/2013


Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


 
RPM:
5700 RPM
Cache:
32MB
Average Seek Time:
14ms
Dimensions:
6.57" x 5.08" x 1.65"
Features:
High capacity storage in a compact desktop design Versatile orientation that fits your space in your home or office Preloaded easy-to-use backup software Secure backup with password Schedule automatic backup File, folder and full system backup and recovery USB plug and play USB 3.0 + USB 2.0 compatible Compatible with Windows 8 System Requirements: - Formatted NTFS for Windows XP, Windows 7, or Windows 8 - Requires reformatting for Mac OS X Tiger, Leopard or Snow Leopard - Available USB 3.0 or USB 2.0 port - USB 3.0 port required for high speed transfers
Package Contents:
Toshiba Canvio Desk Hard Drive USB 3.0 Cable AC Power Adapter Quick Start Guide NTI Backup Now EZ (preloaded on drive)...

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Learn more about the Toshiba HDWC130XK3J1

Customer Reviews of the Toshiba HDWC130XK3J1

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3 out of 5 eggs Based on 62 Reviews

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  • delmar c.

1 out of 5 eggs failed early and rma process impossibly difficult

Pros: its capable of storing(losing)3tb.
it ran just long enough to get the stuff copied off and zerofilling before it died for good.
smart gave enough warning to move the data.

Cons: died in less than 1 year.
got as a gift and of course no reciept.
cant process rma without one.3rd world drones on the support simply regurgitate the same old line.
a convenient warrenty dodge!
no more toshiba stuff for me!
i will go to the other 2 brands i have used for drives from now on.never had this nonsense on an obviously in warrenty drive from them!

Bottom Line: avoid.
much better service after the sale elsewhere.

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  • robert g.

1 out of 5 eggs Great design for a paperweight!

Pros: None

Cons: All cons. I would give this 0 eggs, if it were an option.

I bought this device at Best Buy and used it for about three months before it stopped working properly. I never moved it, knocked it over, dropped it etc.

The first problem was that the USB wire connection to the PC went bad. Had to replace that. Then the connection at USB port on the HDD went bad. The device would constantly connect and drop connection to the PC. Then the really bad news, I got the HDD drive needs to be formatted error. Knowing I would likely lose my data if I formatted, I opted not to format.

I called in to Toshiba and they told me that they would send me a coupon to replace the defective part. Great, but what about my data? They told me to take it to Best Buy for data recovery. I took it to Best Buy and they told me it would be $100 to recover the data. Mind you, this is something I could do myself, for free, but if I remove the drive from it's casing, then I void my warranty. I called Toshiba back and they told me that my hands are tied, as they do no data recovery and all they do is trash the drive upon receiving it. They went on to add that the warranty states that Toshiba is not responsible for the loss of data on a faulty device(naturally). Basically, I have to spend $100 extra or lose my data, all for my only fault being that I bought a defective drive.

Thanks Toshiba!

Bottom Line: The drive had the potential to be a good drive, but was ruined by faulty parts and bad design. Toshiba had the potential to have good customer service, but their apathetic attitude and willingness to only do the bare minimum ruined that.

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  • MARK W.
  • Verified Owner

1 out of 5 eggs Garbage

Pros: None

Cons: This drive is garbage. Newegg should not be selling it. As of this writing it has 88 reviews on Toshiba's website with an average of one star out of five. Why would anyone continue to sell a completely defective product? Worked for 3 months now RMA through Toshiba for a coupon to buy another defective drive. Great!

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  • Alexandra P.
  • Verified Owner

1 out of 5 eggs warning warranty issue canada

Pros: good performances on usb 3.0, buyed in april 2013 at newegg.ca.
great look,silent

Cons: drive failed in december 2013, when starting the computer a morning the drive started to ''tik tik tik'' and become not recognised by the computer (like something stuck inside)
tried to get warranty support ont toshiba canada website, not working because product is recognised to be sold to U.S. only so i go to U.S. support website that says to go to canadian website to get support, finally y call toshiba canada, i explain my problem they give me another phone number to contact, i wait another 30 min holding on the phone to get a receptionist that is getting informations for call back
(i will repeat the last procedure 4 times in 3 months and i still wait for a callback for thoses 4 times)

Bottom Line: its a good drive but, if you are in canada and have trouble with the device, you will not have any warranty support from toshiba.

i will edit my review if finally one day i became able to return the drive to toshiba to have a replacement or a repair

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  • TIMOTHY G.

4 out of 5 eggs I have 2 of these, no problems, but minor design complaints

Pros: Using both 2 TB and a 3 TB versions, no problems at all after ~ 1 year.

Works with no installations needed for Vista or 7.

Goes to sleep if not in use (could be a pro or a con!)

Reliablity so far: 5 stars
Features/design: 3 stars
Overall: about 4 stars

Cons: Goes to sleep unless you use a program such as "No Sleep HD" (free) to keep it awake. Not an issue for me as I use it only for manual backups. (no stars deducted, as sleep saves power and might be considered a positive by some).

Odd USB connector is not my favorite for durability, so I leave it plugged into the drive all the time. (no deduction)

No on/off switch. I simply "remove" using Windows "safely remove" before flipping off the power strip the drive is plugged into. (-0.25 stars)

Not quite as fast as advertised, but that's not unusual with claimed USB 2 and 3 speeds.

No obvious way to open the outer case opten without some damage. This is dumb. (-0.5 stars)

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  • Stanislav P.
  • Verified Owner

5 out of 5 eggs Great for NAS or as Backup storage

Pros: Aside from specs that you can find here, on newegg, an active spin-down is worth mentioning. If you don't read/write to this harddrive in a while, it will spin its disk down. Which is perfect for using it as a NAS system or as a Backup drive. The drive also has a separate power supply, which allows you to use it with raspberry pi without extra hardware.

Cons: none

Bottom Line: I have two of these connected to a raspberry pi, running samba. Great, really power efficient NAS.

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  • Dennis J.

5 out of 5 eggs Love it

Pros: Very reliable drive, store all my movies in digital form on it. I plan on purchasing another just like it soon.

Cons: None about the drive, don't have a USB 3.0 port to take advantage of full transfer speed.

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  • Midya R.
  • Verified Owner

2 out of 5 eggs great while it lasted

Pros: worked amazing while i had it. great price point, but of course, as with most tech products, you get what you pay for, as you will see below.

Cons: my hard drive is now defective, i had a lot of important stuff on this drive and i did not thing that this thing would randomly stop working only after 1 year of use. this hard drive is a little loud sometimes, but nothing crazy. but yeah, this thing is very unreliable, would not recommend toshiba again. their customer service is also terrible, always busy. took me 2 weeks to get this thing RMA'd. will never buy toshiba products again!

Bottom Line: it comes with 2 wires, one for your computer (speedy usb3) and one for the power, so just keep that in mind.

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  • Richard R.

5 out of 5 eggs Works as it should

Pros: This drive was a gift so for me it was free.
It runs quiet, stores lots of data, works continuously w/o complaint or problem.
I have a WD My Book 3TB USB 3.0 and and Seagate 2 TB USB 3.0 and this Toshiba drive works just as well.
USB 3.0 cables are just like any other USB 3.0 drive cable and connections.
No better, no worse than WD or Seagate drives or cables.
Fast USB 3.0 speeds.
If you screw the cables up somehow you just need be more careful.
I've had no problems with cable / connection issues.

Cons: None yet
This drive along with the WD My Book and Seagate USB 3.0 3TB drives are not worth anywhere near $170.00.

Bottom Line: Had this drive for 3 months w/o any issues at all.This has been a good trouble free drive.
If anything I'ed say this drive access time is approximately the same speeds as my Seagate and WD 3.0 external drives, typically between 100 to 260 MB/second.

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  • Anonymous

1 out of 5 eggs Beware DATA NOT SAFE!

Pros: Got a cheap one due promotion.

Cons: Bad electronics design, sata to usb2/3 bridgeboard can't deliver enough stable power to drive int. 3.5 hdd, caused unreliable data storage!
WARNING! DATA are NOT SAFE on any Toshiba CANVIO 2T USB3.0 ext. hdd!, if using same buggy bridgeboard!

Because of bad quality/design of the sata to usb 2/3 bridgecard parts and the powersupply to the internal hdd.
ALL DATA are not reliable stored/access on the hdd, because the hdd can't get a proper powersupply.

You can read all the bad reviews on many sites about many new usb 3.0 Toshiba external hdd, with hdd failures sooner or later.

I'm an electronics engineer and I just bought the Toshiba Stor.e Canvio 2T USB3.0 HDWC120EW3J1.
As soon as I format the hdd into many partitions and do full format with windows disk manager, the hdd made loud clicking and slissing/motor noises as intermittent lost/not get enough power.
Few times full format can be completed and many times, it just hangup and using windows chkdsk /f/v/r on the full format completed partitions, will give the whole partitions data error/unreadable.

So I broke the hdd case open and use the bare sata hdd with an ext. dockingstation with true 5V/12V powersupply. Now there are never clicking noises and did a very intensive 24hrs+ hdd formating/testing and the conclusion is that the internal DT01ABA200 hdd is working perfect.

I recommend you people with the ext. usb 3.0 hdd, do the chkdsk /f/v/r test and verify!

Bottom Line: The hdd inside was manufactured March 2013, so after few year, there was no improvement to fix all these unreliable bridgeboard.
Go learn how to design better stable hdd powersuplly!

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