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Seller Profile: Akasa Fanless Case Center

Akasa Fanless Case Center

Welcome to our company!

Akasa design and manufacture a comprehensive range of high quality technology products including coolers, heatsinks and fans. We work closely with Intel and AMD to ensure our products match the complex demands of CPU and form-factor technology. So when new, advanced technology arrives, Akasa have the products and expertise to make it work for you.

Design
Akasa have extensive design and development capability in Europe, Hong Kong and Taiwan. Our thermal engineers are equipped with sophisticated computer modelling software for measuring noise and case vibrations, airflow, static pressure and temperature control. We are specifically developing advanced expertise in energy saving and silent operation technology. New products are subject to rigorous testing before committing them to market.

Quality
Akasa is 100% dedicated to serving customers with reliable products which provide certainty in use. We never compromise product quality. We use high grade materials sourced from dependable suppliers. All our products are manufactured under strict quality control standards managed from our Taiwan office.

Manufacturing
Akasa own and manage manufacturing plant in China with modern facilities including computer aided precision tooling and injection moulding. For specialist technology requirements we have a network of strategic partners in China, Taiwan and Europe.

Markets
Akasa is a leading supplier of thermal solutions to the global electronics industry: PC, IPC, electronic manufacturing and contract manufacturing. Our products are employed in numerous applications from sophisticated scientific IT to robust mechanical devices.

Expert knowledge at your service
When the problem is unwanted heat, Akasa have the expertise to help you deliver a winning solution. We work with customers on product configuration to determine the most effective thermal solution.
Whatever the problem, thermal failure in an existing product or too much heat in a new system, we have the expertise to solve it. For free advice on how we can help improve the thermal performance of your products, contact info @ akasa . com . tw

Akasa retail brand
Our innovative end-user products are sold under the distinctive Akasa brand through etailers and retailers worldwide. We have hundreds of Akasa branded products including cables, coolers, card readers, cases, external enclosures, fans in many colours, notebook coolers and power supplies, Akasa products regularly win industry awards.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Akasa Fanless Case Center
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Akasa Fanless Case Center will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. Akasa Fanless Case Center will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 9 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
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  • Marcus Q.

4 out of 5 eggs

Received case 2 days after ordering. No problems at all, would definitely buy again for future NUC cases.

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  • barry g.

4 out of 5 eggs Came super fast

2 day delivery from Europe to my door. Product excellent.

Did you find this review helpful? Yes No

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Seller Profile: Akasa Fanless Case Center