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Seller Profile: America-Wholesale

America-Wholesale

WERLEO is a trusted online electronic distribution business superstore. We achieve that by selling high quality electronics and accessories at the most competitive prices possible to customers. We buy directly from reputable manufacturers and pass our savings along to every customer. WERLEO is widely recognized for its comprehensive products, competitive price and efficient service. Whether you are a reseller buying in bulk or an individual shopper out for one item, we're working hard to get it to you at the lowest cost.

We specialize in Computer Accessories, Wireless Electronics Accessories, Networking Accessories, Pet Supplies, Game Accessories, Home and Outdoor Accessories, Health and Beauty Accessories, ect. All of our products are have CE, ROHS and FCC certifications.



WERLEO Brand Concept:

--WERLEO is a registered Brand in USA with the Registration Number:5605441
--We began as a piece of white paper, full of passion for inspirations , creating brand-new products, from common to outstanding, from general to extrodinary. We keep challenging “authorities”, challenging ourselves. We concentrate on best user experience, and continue to innovate and transcend!WERLEO insists on “Initial Concept, Original Design”! Innovation is our motivation, transcendence is our dream! This is our brand concept.


Warranty:

Unconditional 45-Day Refund or Replacement

Not satisfied with your new product? Return or replace it for ANY reason within 30 days of purchase. Please be noted that:
1) You can get refund or replacement after you receive the parcel within 30 days if the item is defective, please contact us and we’ll deal with it for you ASAP !
2) We’re happy to provide you with 100% purchase experience and get any order full refund even it’s just because of your remorse after receiving it with 30 days. But please make sure that, Items must be returned in the original manufacturer's packaging and in good condition so we can re-sell them. And we won’t be responsible for the return shipping fees under remorse orders.


Free Lifetime Technical Support

Have any problem on how to get your product to work properly? Contact our friendly, knowledgeable support team. We’re always here to help!


Warranty Limitations:

Improper maintenance
Improper use or installation
Unauthorized modification or repairs

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 0.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from America-Wholesale
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, America-Wholesale will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. America-Wholesale will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

2 out of 5 eggs Based on 252 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • JD

4 out of 5 eggs Cheap seller that will do the impossible to keep your money

Just stay away from LuckyShop. I ordered a protective case for a surface pro. The case fitted the Surface but it didn't allowed the connection of the surface keyboard. So I decided to return the item. Well, I shipped the item back, I received an automatic email saying the item was received and then I received another email saying that the return was rejected because I bought a consumable item. Really?? A case is a consumable?? After that I contacted NewEgg customer service, the seller told them they did not received the package. That was the second lie because I already received an email that is automatically generated when somebody opens the package and scan the RMA barcode inside. Finally they said they shipped the item back to me but they put a tracking number that shows the item was delivered days before I created the return!! So far I have been able to get my money back and of course they never sent the item back to me.

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  • Billy J.

4 out of 5 eggs Item was awesome.

Great seller. Box did not look like what was being sold, but did arrive and described.

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  • Anonymous

4 out of 5 eggs They never shipped my order.

Seller not recommended. They never shipped. I complained to them and they never replied.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs AVOID at ALL COST

I would NOT recommend this vendor. I wished I had read up on this vendor and read the reviews before I submitted the purchase. Shipping was no issue. The Thermaltake extender riser cable I ordered had no Thermaltake branding on the packaging nor on the product. I've bought this product from other sites before so I know what quality to expect. The product was of low quality. Attempted to return RMA to Newegg and the return was rejected. I did not even receive the product back. No contact from the vendor after numerous complaints. Buyer beware.

2 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs No shping

In app status is shipped but I not received

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs Item did not ship

Do not buy from this seller they will take way too long to get the item out too you. It can take several months for the item to your adress.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs asked to cancel seller never responded

I asked to cancel this item before it shipped. The seller never responded and mailed the item anyway. Three weeks later I get the item and just as I feared, its cheap flimsy stuff I would never ever use. Avoid this seller.

3 out of 4 people found this review helpful. Did you? Yes No

  • Srinivasan N.

4 out of 5 eggs GREAT

This seller is very good. He is very prompt and understand the customer very well. Product adequately protected. Delivered the product accurately.

0 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs disgusting

The product is still in stock and sold. I also made my payment. but they could not prepare the package after a week. I did not expect it to reach me in a week, but at least waiting for it to depart is not an unreasonable request.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anthony P.

4 out of 5 eggs

Everything was delivered just as described....... However, the cable was a bit too short for my situation. Luckily I had an extension cable for the video camera.

0 out of 1 people found this review helpful. Did you? Yes No

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Seller Profile: America-Wholesale