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Seller Profile: Artifex Design 3D

Artifex Design 3D

Artifex Design 3D, the original smartwatch charging solution provider. Established in 2015, we have been providing our customers with unique solutions to charge their smartwatches, smartphones, and organize their watch straps. Designed and manufactured in the USA.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 0.00%

RMA Policy

All returns accepted within 30 days from invoice date. Lifetime warranty against manufacture defects.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

2 out of 5 eggs Based on 6 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Edward C.

4 out of 5 eggs Horrible

Never received my item... customer service is horrible.

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  • Cayla W.

4 out of 5 eggs False advertisement

Do not buy this product. Does not come with any charger at all. No cords no charging pad, literally just a piece of plastic so put your own charger pads into.

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  • John R.

4 out of 5 eggs Great Item

Great item at a good price I would recommend it.

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  • kristina k.

4 out of 5 eggs Horrible

Item was not as described and didnt look like anything in the picture. I asked how I could return it and never got a response. Waist of money!!!

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  • jeanette p.

4 out of 5 eggs The worst!

No, would not recommend.

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Seller Profile: Artifex Design 3D