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Seller Profile: BatterySharks

BatterySharks

Batterysharks.com sells full line of sealed lead acid, nicad, alkaline, lithium, and nimh batteries at discount prices. We supply only brand new and high quality batteries. It is our commitment to provide you with the best value, at the best price.

Everytime you need a replacement battery for your alarm system, scooter, UPS system or motorcycle, you can find it in our great inventory and save time and money. Our batteries come with 1-year warranty and we supply only fresh factory replacement batteries.

Our goal is to keep customers satisfied and our experienced Customer Service is ready to help you make the right purchasing decision and find the right battery for your needs.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

If you’d like to return a product you received or have a problem with your order please contact our Customer Service team at (800) 657-1303 or order@batterysharks.com.

In order to get a refund for a product you wish to return the below criteria should be met.

All returns need to be:
• Of products in unused and unaltered condition
• Approved by a BatterySharks.com representative in advance
• Initialized within 30 days of receipt of the order. For damaged or missing items this period is 7 days.
• Accompanied by an RMA form – once/if a return is approved, you will receive the form from a CS representative via email
• Shipped to the address provided on the RMA form within 7 days of its receipt. Returns shipped to our remittance address or an address different than provided will be deemed void.

Outgoing shipping cost for all orders is covered by the buyer and is non-refundable

Return shipping cost is covered by the buyer. In case of refusal of the package at delivery, errors in entering the shipping address upon order or failure to receive within 3 delivery attempts, leading to the return of the package to its origin, a credit will be issued for the product price less the incoming shipping cost (equal to the outgoing shipping cost paid upon ordering).

For non-stock or specially ordered items, 15% restocking fee may apply.

If any or all of the above criteria is not met, BatterySharks.com reserves the right to consider a return invalid and refuse credit.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 235 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Milo H.

4 out of 5 eggs Really nice to get some old UPS back ups.. back up and running without spending a ton

Batteries seem solid Easy swap for old ones LCD panel reports perfect voltage output Wish they offered a recycling program for the old batteries

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  • Warren A.

4 out of 5 eggs Good product for the price

I would recommend

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  • Anonymous

4 out of 5 eggs Battery was delivered earlier than promised

Batterysharks did everything perfectly. I'd be glad to trust them with future purchases.

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  • Judy W.

4 out of 5 eggs Ordered 9mAh and d received 7.5mAh

Ordered 9mAh and received 7.5mAh. Went to look it up online and it was erased.

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  • Omer S.

4 out of 5 eggs Batteries

Was delivered on time and they worked.

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  • Anonymous

4 out of 5 eggs As advertised

Battery Sharks has always done right by me. I have purchased scores of batteries from them, and never had a problem. This one was no exception. Got my UPS back up and running with no hassles.

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  • Paul D.

4 out of 5 eggs Good prices

Good price for a basic UPS battery

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  • Joseph B.

4 out of 5 eggs Delivery

Said delivery between 18-20 of may. It got to detroit on the 15 then floated around somewhere till i got it on the 20. Just said IN TRANSIT for 4 days.

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  • STUART G.

4 out of 5 eggs No surprises

Recommend other customers google "battery replacement" for their UPS model. I thought it would be obvious, and wasted a lot of time before reading the instructions... :-)

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  • Gordon H.

4 out of 5 eggs Never any bad experiences with New Egg.

I've dealt with New Egg for years and have never been disappointed. Top quality products, fast delivery, best prices and sometimes the only source for certain equipment. You will never find a better on line retailer.

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Seller Profile: BatterySharks