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Seller Profile: BIT SHOP USA

BIT SHOP USA

BitShopUSA is one of the best online retailers based in United States aiming to satisfy their customers. We deal in all major electronics, computers, laptop, cell phones, home appliances and home accessories. Offering best customer satisfaction to all the customers and genuine replacement parts for all our customers globally. We offer worldwide shipping via USPS, FEDEX and UPS. BitshopUSA welcomes all kind of buyers and offer special quantity discounts on purchasing large quantities. Our goal is to make sure you will get the right part at an excellent price along with nearly 30 Days warranty on your order.

We deal in all kind of consumer electronic which almost every individual needs today with trendy and latest gadgets. What diversify us from our competitors is our wide variety of products. We have warehousing of over 100,000 inventory in different locations in United States. Our products are ready to be shipped to any destination in the world along with an option to get the package overnighted.

We strive for best customer support, and fastest shipping services. All of our items are exactly described and tested before shipping. All of our orders are packed in a very professional manner. Aiming to minimize our customer’s hassle and provide outstanding services to satisfy every customer. Ethically making sure to conduct our business with the top level of professionalism, honesty, and integrity. Our goal is to take care of our customers before anything else. We've dedicated ourselves to making sure that everyone enjoys shopping at our online store.

We accept payments through Paypal and all major credit cards through Paypal. We accept wholesale orders as well as we provide bulk quantity purchase discounts. All of our orders are shipped within 24hrs.

Feel free to contact us at 972-833-1925 with any questions or concerns.

Email: bitshopusa@gmail.com

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from BIT SHOP USA
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, BIT SHOP USA will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. BIT SHOP USA will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 733 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Wado!

Wado!

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  • CoreyC

4 out of 5 eggs Good price, good product

I am happy

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  • Anonymous

4 out of 5 eggs Shipped to wrong address

They shipped the products to wrong place, When I try to reach they, they didn't care, I coudln't solve my problems. Also they lied about they tred yo reach me , but nobody informed me about anything.

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  • Anonymous

4 out of 5 eggs Beware, do not order

First off they tried calling me and didn't leave a vm. Then they called next day left a vm asking me to call back. I called but their phone number goes directly to vm. Then 2 days after it was supposed to ship i saw the order shipped. But then they texted to inform me they wanted to ship a replacement item. Not acceptable.

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  • TJ

4 out of 5 eggs Does the trick!

-works perfectly, I would recommend if you are in the market of splitting your internal usb 2 port.

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  • Anonymous

4 out of 5 eggs Fraudulent seller

I ordered a new motherboard. New. They sent a used motherboard in a human specimen Laboratory box. Unprofessional, fraudulent, and unacceptable. If I could rate them as a 0, I would.

0 out of 1 people found this review helpful. Did you? Yes No

  • Anatonge

4 out of 5 eggs

Just not what I expected. Guess I expected too uch.

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  • Anonymous

4 out of 5 eggs Shamazon

Seller does not own the products they sell.

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  • Anonymous

4 out of 5 eggs

This replacement battery fitted my MacBook Pro perfectly and I am happy with my purchase. It came with the 2 screwdrivers required to remove the battery. This battery also requires a special tool to remove the old battery as it is stuck to the housing with double-sided tape. It would have been nice if the tool was included. I was able to use a butter knife and very carefully pry the battery up. **WARNING: you MUST do this very carefully as lithium batteries can explode, damage your logic board and even cause a fire or bodily damage.

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  • Furman P.

4 out of 5 eggs Good

Excellent service

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Seller Profile: BIT SHOP USA