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- Seller Profile: BONAEVER
BONAEVER origins from a simple idea of looking for ‘power’ in everyone’s life and energize their lives. We are looking for power from technology and art based on humanity use. The design of BONEVER is providing ergonomic products for people living congruously as well as efficiently.
Power of technology and art…
BONAEVER is committed to improving the life quality of people who are working hard and dreaming big. BONAEVER is using the power of technology and art to deliver the cutting-edge design applying for personal audio products. With the burgeoning exploration of innovation and creativity, we help to accelerate the industry’s evolution and satisfy the needs of customers as quickly as we can. We strongly believe people are more likely to reach their goals if they are encouraged to have fun, enjoyment.
BONAEVER, Power your life.
Up till now, one third headphone users on Amazon have purchased BONAEVER products. However, it is only a milestone but not the destination to BONAEVER . We are dedicated to provide the best service to global people and support diverse cultures. Also, we insist that everyone deserves to have the best audio experience at an affordable price.BONAEVER, gets inspired by advanced technology and art designs based on humanity function to achieve people’s dreams and explore the power of our lives.
Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 60 days
- Restocking Fee: 15.00%
BONAEVER Return Policies
. All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from BONAEVER
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial number intact on product and on retail package (Proof of Purchase)
. All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the invoice date and valid RMA numbers will be provided by Newegg
Additional Return Requirements and Policy:
1. All return or replacement request will be processed within 5 business days after returned item is received by BONAEVER
2. Shipment received with visible damages must be reported to us within Three (3) calendar days of the delivery date. In the event an item is sold without shipping charge, BONAEVER will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses and restocking fee unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by BONAEVER.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. BONAEVER will refund back to your method of payment.
Restocking Fees and Return Shipping Labels
Returns are subject to restocking fees and return shipping fees. For products that are eligible for return or replacement, the return shipping labels are free for returns or replacement of the same item within the applicable return policy period and return reasons. BONAEVER does NOT charge restocking fee and return shipping labels within return policy period for returns of damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website. In the event a returned product which is not defective, not the original product that was sent to you, or the product does match what was shown on the Site after our inspection, the product will be returned to you at your cost and the return shipping cost initially covered by BONAEVER will instead be deducted from the refund amount along with any necessary restocking fee that may apply.
When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
3/5 Based on 7 ratings
Rating: 4/5 Not as advertised
Reviewed on Mar 17, 2023
The cover was too large for the tablet it was supposed to be for and the buttons didn't match.
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- Seller Profile: BONAEVER