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Seller Profile: Electronics & Supplies Outlet

Electronics & Supplies Outlet

Electronics & Supplies Outlet offer quality products at competitive prices, We provide dedicated service to our customers via phone , email.
Our outlet has more than 50,000 products ready to ship, What makes us different from our competitors is our quality products with amazing prices.
Our priority is our valued customers and everything we do is structured to save your time, energy and hassle.
Feel free to contact us for any details and our team will get back to you within 24 hours.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Electronics & Supplies Outlet
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Electronics & Supplies Outlet will refund the amount of sale.
But there is a 15% restocking fee for returns of non defective items
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. Electronics & Supplies Outlet will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 68 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Larry B.

4 out of 5 eggs Horrible all the way around

Stay away from this company!!!! The reviews for there delivery are not exaggerated. Ordered a component and paid for expedited shipping (4 days) , one week later I followed up and received a tracking number. Part was Delivered to Michigan (I live in Georgia).... Emailed the company to have the part shipped again. The part was re-shipped ground shipping with a 10 day delivery schedule and sent to another wrong address again!!!!!!! Do not understand why NEWEGG keeps these Bozos around...

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  • Zachary V.

4 out of 5 eggs They made it right

I ordered an item from this company and it ended up being delivered to the wrong address. After numerous emails and customer support chats I eventually received the product I ordered. Although there was not, IMO, proper communication throughout the ordeal, they did come through in the end, so kudos to them for that. There are other reviews regarding the same issue which is why I have to give them 4/5

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  • Cameron L.

4 out of 5 eggs Awesome service

Had some technical problems at first and richard was there to help out! Great service and worry free upgrading. I'll be back soon :)

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  • Anonymous

4 out of 5 eggs Quality and performance

Very bright and has adjustable functionalities.

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  • MICHAEL T.

4 out of 5 eggs STORAGE

I NEED STORAGE DEVICES IN A HURRY AND AS USAL NEW EGG DELIVERED THANKS

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  • Clement W.

4 out of 5 eggs Product worked fine when received:

I would urge Newegg to steer away from USPS shipping - it's horrible and taints Newegg reputation unfairly. Newegg corrected my shipping with UPS which is never a problem. I'm thankful they corrected y shipping in timely fashion.

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  • Zachary V.

4 out of 5 eggs Avoid this place

This company is a joke. I'm currently waiting for my package to be delivered to me in Brockton, Massachusetts, but I live in Sioux City, Iowa. Apparently this place has a pretty bad habit of sending people's purchases to wildly different addresses. There are quite a few reviewers who have had this issue, and one is unacceptable in my opinion. How do you deliver something tho the wrong address halfway across the country more than once?!?! AVOID AVOID AVOID

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  • Elizabeth P.

4 out of 5 eggs Return policies

I returned my tablet because it was malfunctioning, so I didn't even use this, and I have to pay to return it, AND get a 20 percent restocking fee. This was not that costly, so after paying shipping both ways and the restock fee. I will basically end up with about half of my money. Guess who I will no longer order from...

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  • Anonymous

4 out of 5 eggs Item sent to the wrong address.

Ordered a PNY SSD to be delivered to my home in California, and it was sent to a random address in Tennessee! Tried to call and email, and have gotten no response.

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  • Louis M.

4 out of 5 eggs

Quiet cooling option for I7-9600K used in audio server.

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Seller Profile: Electronics & Supplies Outlet