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Seller Profile: feiyan_parts

feiyan_parts

Beijing Feiyan Trading Co., Ltd. is a foreign trade company focusing on cross-border e-commerce, headquartered in the high-tech industrial base of automobile manufacturing in Doudian, Fangshan District, Beijing. The main business is auto parts, accessories, motorcycle parts, accessories, electronic products, etc. There are more than 20,000 kinds of products, and the warehouse scale is 1,000 square meters. Since entering the cross-border e-commerce field in 2010, relying on the eBay platform, it has achieved annual sales of more than 100 million yuan, ranking in the top 100 in the Greater China region, and has become an outstanding enterprise that eBay focuses on fostering and training. With the development and expansion of the company, AliExpress, Dunhuang, Amazon and other foreign trade platforms have been opened successively, and multi-category products such as industrial products, electronic products, and outdoor products have been gradually added. But for many years of sales of automobile and motorcycle related products, we have a good reputation in the field of auto parts. Our products are mainly exported to Europe, South America, North America, Southeast Asia and other places; facing the global market and buyers, the market has wide opportunities, rapid development and good prospects!
For the first time to dabble on the newegg platform, all buyers are welcome to buy. The early purchase preferential strength is high, the product inventory is sufficient, the quality is high, and there are few after-sales problems. Believe that our company is your best supplier of goods.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

feiyan_parts Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from feiyan_parts
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by feiyan_parts
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, feiyan_parts will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by feiyan_parts.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. feiyan_parts will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 17 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs

Seller provided outstanding customer service. The product had to be returned and that process was done in a speedy and professional manner. Will shop here again.

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  • Anonymous

4 out of 5 eggs Arrived unusable due to bad packaging and a month long journey

Arrived unusable due to bad packaging and a month long journey in the mail.

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  • Anonymous

4 out of 5 eggs

I got the product, sooner than expected. It worked perfectly in my Dell Laptop as a replacement for HDD.

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  • Anonymous

4 out of 5 eggs Great Seller

Shipped fast and drive works well, would buy from them again

feiyan_parts Response:

Thank you for your comments. I hope you are satisfied with our services and products. We will continue to work hard.

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  • Jeffrey P.

4 out of 5 eggs It works as described.

Needed to add a USB-C connection to desktop computer so added an internal multi-card reader with USB-C connection. This card required a USB 3.0 19-pin connection on motherboard which is being used by the desktop case. I added this card to plug in the new multi-card reader. All works flawlessly. The Fedora Linux OS recognized the card with no issues.

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  • Geraldine S.

4 out of 5 eggs Love it.

I use it as a nightlight on my nightstand. i like to go to sleep with low light on (It has three). Gave another as a gift and they love it. I use the brighter light to walk in room without the bright ceiling light.It charges with a usb cord with laptop or a block into wall.

feiyan_parts Response:

Thank you very much for your feedback and affirmation, we will improve our service quality even more.

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  • Anonymous

4 out of 5 eggs Great!

Happy to receive fast ship from New Jersey.

feiyan_parts Response:

Thank you very much for your feedback and affirmation, we will improve our service quality even more.

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  • ShawnH

4 out of 5 eggs Great Purchase

The drive was received on time and worked great. The description (and online discussions) stated that this drive is "over-provisioned" and there would only be about 883GB available (I think this drive was made for Xbox series X and is "provisioned" for that, however I was pleasantly surprised that it formated and installed with Windows 11 at 953GB available, so I am very pleased.

feiyan_parts Response:

Thank you very much for your feedback and affirmation, we will improve our service quality even more.

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Seller Profile: feiyan_parts