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Seller Profile: GameLiquidations

GameLiquidations

Thank you for shopping with GameLiquidations!

Gameliquidations has over 35 years of combined experience! Our goals are to serve and help each customer with the highest possible rank of customer service while making sure every customer is 100% satisfied with there purchase.

Why shop with us?
Safe and reliable Shipping
We ship out all orders within 24 hours
We Ship Signature required free on behalf of all our valuable buyers.

Our shipping policy is as follows

TV's 65" or smaller, Cameras, Drones, Receivers and many more of our smaller items will be shipped via FEDEX,
All FEDEX Packages will come double boxed or cornered depending on the size, Receivers do not get double boxed as the manufacture box is suitable for shipping.
please note you have one week to notify us for any damage due to shipping please keep the original box so we can take I back hassle free!

All of our other larger products BBQ's, large kitchen Appliances, TV's that are 70" and up, as well as many other fragile items in our catalog will ship free with a private carrier and include white glove service at no extra charge!
This service includes scheduling a delivery appointment, bringing the television or large Appliance into the home or garden and unpacking it to make sure there is no concealed damage or defect to the item. Though this method takes a bit longer 7-14 B. Days, it is by far the safest method to ship larger fragile items.
Please note the private trucker will test the item and check for damages in your home. once signed for we will not be able to take it back if you find a damage, Please inspect the item before signing .

We only sell products that are physically in stock and in one of our warehouses. All of our products are brand new unless otherwise noted. All our products come with the manufactures warranty.

If you have any questions feel free to email us or call us and speak to our knowledgeable, professional sales staff.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

Return Policy

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 1388 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Christian Y.

4 out of 5 eggs Poor company to do business with

The TV was listed as delivery in 5-7 days, but when the shipping estimate said almost 4 weeks, I asked for a refund and they said there would be a restocking fee. Apparently you have to go to their “about us” page for the seller, scroll down, click “read more” and scroll down some more. At that point, if you’ve gotten that far, you will find that they use freight carriers that can take 3-4 weeks to deliver, despite the item saying on the main page that it is delivered in 5-7 days. The whole experience was a mess. I finally got the TV, but i would definitely not recommend this seller.

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  • Erik S.

4 out of 5 eggs Great price, good delivery

Item was delivered as advertised (new). I took one star off because the estimated delivery date was 2 days late and their site isn't very accurate of the status of the shipment. I had to call in to get a more up-to-date delivery. Their customer service was nice and friendly when I did call. Do expect longer delivery times because of COVID which they do mention. Just painful to wait longer. When buying a TV they do need to unbox it to make sure it turns on and it's not damaged.

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  • Anonymous

4 out of 5 eggs I would not recommend this seller

I would not recommend this seller. They tried to cancel my order which caused great haste and they were not readily accessible. All Newegg did was email them too. They didn't send in a timely manner and the over three thousand dollar tv-sat for weeks in the docking station. Never was shipped, not followed up on to my knowledge though I emailed. I am devasted to have wasted so much time on a tv we never received. Again, I recommend you spare yourself the pain and just go through reliable and timely purchase and different website.

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  • John W.

4 out of 5 eggs Good experience.

Good experience. Everything and everyone was professional, but I do t like the return policy. Good thing I like the TV.

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  • Keith B.

4 out of 5 eggs Long Delay in Shipping

I order a LG sound bar. Told that the shipping label was created and it sat for 7 days. I called customer service, they contacted the seller. I was asked if I still wanted the item. I said yes and received it 18 days after my order. The item was just what I ordered. Customer service took care of my problem. I am a happy customer.

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  • Rany G.

4 out of 5 eggs

Horrible awful

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  • Robert B.

4 out of 5 eggs Still haven’t received the TV!

Ordered a TV on August 28th with 5-7 business day shipping. It is currently September 18th (14 business days after order) and I have contacted the seller 3 times, Newegg 2 times, the shipping company 2 times, and still no results. Newegg was the most helpful, but they say that I won’t hear anything back results wise until Friday, September 25th at the earliest. This service has been completely unacceptable with no communication from the seller other than “we will look into it” on 3 separate occasions.

2 out of 2 people found this review helpful. Did you? Yes No

  • Adam S.

4 out of 5 eggs More than two weeks

Still no TV. AM trucking not the best.

1 out of 1 people found this review helpful. Did you? Yes No

  • sergio C.

4 out of 5 eggs Horrible carrier

Stay away from this seller, as of now my item has not arrived, seller states 5-7 business days delivery, I'm on the 15 business day and don't have the package on my state terminal, order still shows in transit. Reaching the carrier? good luck with that... they have a page last modified on 2013, and their phone service is a joke, called them and there were 84 people in front of me, I wonder why?....in another occasion, I tried using the call me back function... they called me back, 2 days after. Even after all of this, seller wants to charge me a 15% restocking fee...

1 out of 1 people found this review helpful. Did you? Yes No

  • Micheal H.

4 out of 5 eggs Perhaps not the seller but the shipper, WOW

This gorgeous LG OLED TV was supposed to be delivered to my home over 2 weeks ago. I got a phone call from AM trucking telling me it was going to come on a Thursday in a 4 hour time block. It never came. I called them, they told me it would be rescheduled??? They show up at my house Friday at 7am, everyone sleeping, no one hears a knock, no phone call and leave. They have done this to me twice so far, after I confirm a SPECIFIC DATE to get the TV delivered, they show up on another day/time and claim I am not at home. UNACCEPTABLE!! now my tv has been on a truck for 3 weeks, and I have no clue if it's totally damaged or not. Cannot even comment on if the item was as the seller described as it's not here yet and I have no new delivery date! So take that 'Yes' with a grain of salt.

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Seller Profile: GameLiquidations