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Seller Profile: HaoYiShang


Founded in 2007, HaoYiShang is a global technology innovation company headquartered in Shenzhen, China, with direct subsidiaries in the United States, Germany, Japan, and Hong Kong. Its brands include RAVPower, Taotronics, VAVA, Anjou, Sable, independent research and development and design, products covering smart charging, smart audio and video, smart home, smart car, smart beauty and other fields. In 2018, HaoYiShang achieved revenue of more than 2.5 billion yuan. The main revenue came from overseas markets mainly in Europe, America and Japan, and its users were distributed in more than 60 countries and regions around the world. Sunvalley completed its listing in 2018 through a merger with Xinghui Precision, and landed on the A-share capital market (stock code 300464). In the future, it will use the power of capital to build HaoYiShang into a world-renowned branded product company.
HaoYiShang advocates the concept of high-quality life, adhering to the vision of "bringing the ultimate product experience to every family", pursuing product design for user needs, winning multiple IF awards, using the Internet model, and committed to let everyone in the world enjoy high-quality product.
HaoYiShang currently has a team of more than 800 people and brings together executives from world-class companies such as Apple and Huawei, as well as elite talents from first-class universities. It also attracts outstanding talents from all over the world to join, forming a dynamic and creative team. , Diversified international talent team. All employees strive for excellence in product design, quality control, logistics supply chain, marketing, sales and customer service and all back-up services, and pursue "first-class" products and services.
HaoYiShang is a vigorous and efficient execution company. We have advanced management concepts and a complete talent training system, and advocate result-oriented open management. We advocate efficient work and happy life, pay special attention to the personal growth of employees, and provide each employee with an international platform to show their talents and grow rapidly. Sunvalley will continue to focus on the "integration" of global e-commerce, and join hands with employees, customers, suppliers, and investment institutions to move forward sonorously!

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

Please contact us before any case and feedabck!

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

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Seller Profile: HaoYiShang