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Seller Profile: iFilters

iFilters

iFilters offers unbeatable pricing on high quality water filters and filtration systems. We believe in offering quality products at great prices. We have a full rage of water filters for residential, commercial and industrial applications as well as whole house, under-sink and countertop filtration systems. We Also carry high quality Reverse Osmosis Systems for Drinking, Hydroponics, Aquariums, Commercial and Industrial. Most of our Filtration and RO systems are assembled in the USA from NSF Certified components. Have questions or cant find what your looking for? Contact us, we are happy to assist.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from iFilters
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. iFilters will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 25 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Bill B.

4 out of 5 eggs Took Days to get shipped

Reviewed on Jun 13, 2022

Tried to contact and received no response neither from Newegg or the seller...asking why after 5 days my item was not received and shipped. The reason 2 eggs is because I finally received it after about 3+ weeks...

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  • Anonymous

4 out of 5 eggs Good replacement

Reviewed on Sep 30, 2020

Good fit replacement for mfg oem filter- at half the price. Run it til water flows c lear, about 20 min for us. Our beach town water is not good for clarity or flavor. Filter system was here when we bought the house, but filter was way past useful date. So water clarity is good now and flavor is almost as good as bottled, not quite, but acceptable. Note some loose filter material or something came off new filter and clogged the valve at dispenser spout. I blew it out with compressed air, no prob, but watch for that.

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  • samuel r.

4 out of 5 eggs they are GREAT

Reviewed on May 28, 2020

I would recommend this product to anyone needing an under the counter filtration unit. It was my first time installing, so it did take more time than was necessary. All needed parts were included in kit.

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  • Joe B.

4 out of 5 eggs

Reviewed on May 22, 2020

showed up arrived on time good product (flow control) Great job.

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  • John C.

4 out of 5 eggs Quick, easy, and affordable

Reviewed on Nov 13, 2017

I got exactly what I wanted in about the same time-frame I've come to expect when I order from Newegg directly. The product was well packaged and worked exactly as intended.

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  • Manuel G.

4 out of 5 eggs exceptable seller

Reviewed on Oct 24, 2017

I would recommend this seller

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  • Anonymous

4 out of 5 eggs

Reviewed on Apr 20, 2017

Wish the filters came in individual boxes instead of just wrapped in plastic. I keep one in the truck until a customer wants it installed. It will be hard to keep in good condition without a box of the right size. It doesn't come with a bracket or handle but have extra brackets and don't need handles. Good value.

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Seller Profile: iFilters