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Seller Profile: IT INNOVATION INC

IT INNOVATION INC

IT Innovation is an Online and Value Added Reseller (VAR) business for providing technology hardware, software and enterprise cloud solutions, one of the leaders in network, data and connectivity services operating for over 2 decades with leading Fortune 500 Companies as well as customers located worldwide across various industry verticals like IT companies, financial services firms, health care organizations, local government, applied sciences, transportation, manufacturing companies.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

BUYER PAYS FOR RETURN SHIPPING
IT INNOVATION INC. WILL ONLY REFUND ORDERS, THAT ARE NOT AS DESCRIBED, NOT BRAND NEW, AND DEFECTIVE.
DO CONTACT US ABOUT YOUR PROBLEM BEFORE RETURNING A PRODUCT.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 6 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Seller sent us a defective server with no OS. Will not refund

-Would not recommend this seller, sent a defective server, then sent another defective server. They blocked our emails and will no longer communicate with us. We just need this server!!!

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  • Anonymous

4 out of 5 eggs

Thank You!

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  • Anonymous

4 out of 5 eggs

I couldnt find this item anywhere else but this seller arranged it for me in record time. Properly packaged and fast service! Thanks so much

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  • Anonymous

4 out of 5 eggs

Thanks so much for delivering my shipments to me before Christmas. Great quality products too

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Seller Profile: IT INNOVATION INC