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Seller Profile: Maker|Bright

Maker|Bright

Established in 2012, Maker|Bright supports the global maker community with Raspberry Pi and related development boards and accessories. Located in Florida, United States, we carry a wide array of products to fulfill your Raspberry Pi and other development board needs. Our shipping expectation is to ship 97% of our orders within 24 hours of purchase to ensure the fastest possible delivery.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 0.00%

RMA Policy

Maker|Bright accepts returns on defective or damaged in transit items within 30 days of invoice and will replace items 60 days after invoice.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 429 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • D E.

4 out of 5 eggs Been 13 days since I ordered and still nothing

dont bother

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  • William T.

4 out of 5 eggs

Leo was above and beyond.

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  • Eileen R.

4 out of 5 eggs Neat

The seller was quick about sending the item; it was a gift for another and he found it in good order and quite easy to use. A good kit.

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  • C M.

4 out of 5 eggs Got it fast

Initially was worried because Newegg's system had my order as pending verification for a day. Seems like the 3rd party integration is slow because it went from that to shipped in a few hours. Original estimate was for Wednesday but got it on Monday. Everything was well packaged and worked great.

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  • Alan S.

4 out of 5 eggs Worst Service Ever

I am giving this seller one egg only because zero eggs is not an option. I still do not have my order!!! I contacted the seller and never heard back. I have now contacted Newegg on Friday 3/22 and have not heard back from them yet either. I have never had this kind of problem with Newegg before and am confident that they will make this right.

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  • andrew r.

4 out of 5 eggs Doesn't return

Wont respond to messages. Wont let me return

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  • Anonymous

4 out of 5 eggs Items not as described. Limited communication from seller.

Item shipped quickly, but the clear case pictured is not what is included. Multiple e-mails to seller, still no resolution, and only one response back from seller claiming that there isn't an issue. The issue is that the clear case pictured is not what is included. The case shown in the photo has an opening on the top, allowing cables to be routed straight in to the GPIO pins. The case I received has a solid top with a small slit in the side meant for routing cables. This doesn't work for my intended use, as the case is notably different than the one pictured. I'd like a replacement case that matches the one advertised, or at least a partial refund to cover the cost of getting a correct one. Seller has been non-responsive, unfortunately. Would appreciate a reply, Thanks

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  • Anonymous

4 out of 5 eggs Great

I would recommend.

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  • Carrie g.

4 out of 5 eggs Not received

I had ordered this along with a rasberry almost a month ago. Rasberry arrived but no memory card. Had to call and it was finally shipped however i still have not received it. Very unhappy.

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  • dale o.

4 out of 5 eggs ridiculous reason why my sd card did not arrive

as described with fast shipping

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Seller Profile: Maker|Bright