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Seller Profile: MAXSUN Official Marketplace

MAXSUN Official Marketplace

About Maxsun.

Founded in 2002, with almost 20 years brand history,Maxsun is the brand under Guangzhou Shangke Information Technology Co., Ltd. With "focus on quality, focus on excel-lence" as it brand Philosophy, Maxsun has been committed to providing users with high-quality product solutions.

"Everything for stability" is the product principle of Maxsun. To provide high quality products to the users,Maxsun is very restricted in every details from choosing the chipset to PCB details and cooperates with the big mother-board, graphic card manufacturer closely.

As the strategic partner with INTEL, NVIDIA and AMD in mainland China market, Maxsun maintains close cooperation with suppliers and explore the market together. Meanwhile,Maxsun keep expanding the cooperation with other suppli-ers. To meet the user's demand of customization, Maxsun always grasp the market trend and demand, highlight the product features with the brand design, advocacy and create a diversified, personalized space for users. Maxsun never stops its step on pursuing "Focus on quality, focus on excel-lence". Maxsun will, as always, continue to focus on product development, quality control, grasp the market trends, to provide users with better products.

Development history

Maxsun Graphic card
As a well-known China brand, from the date it was released, Maxsun graphic card won the recognition from users and media.
2002 > first model MX200 was released.
2003 > ranked as top5 graphic card and became the main
brand in China market

2005 > sales volume raised rapidly, ranked top4 in China
market.
2008 > monthly sales volume reached one hundred
thousand pieces.

2009 > broke the over-clock world record in multiple
times.

2010 > won many prize from the professional media.

2012 > won the AMD Radeon annual sales volume growth
NO.1 reward .

2013 > won the AMD GPU strategic partner reward.

2015 > won Nvidia excellent business explore brand
reward

2016 > released the 3rd TaiChi cooling system, cooling
effects was improved significantly.

2017 > released the latest generation Red Inflammation
cooling system, won great feedback from the
market.
2017 > the overall sales volume of the GT1030 Trans
former 2G occupied 20% of NVIDIA GeForce sales
volume.
There are 7 series under the current product line.Respectively, they are JetStream series for gaming,Terminator series for extreme performance, Big Mac series for midrange performance, Transformer series for cost effective purpose, Hammer series, cybercafe


Maxsun motherboard
Maxsun released its first motherboard model in
2007 and entered the motherboard market. After years
of rapid development, Maxsun motherboard won the
recognition from users and media with its excellent
design and cost-effective advantage.
2008 > Maxsun motherboard sales volume reached
250000pcs.t won highly praise from the main
stream media.
2009 > Maxsun broke the over-clock world record in
multiple times.
2010 > Maxsun Pro series aiming at mid range and high
range was released, expanding the product line.
2011 > Maxsun became a popular motherboard and
graphic card brand, sales volume ranked top3 in
China market.
Maxsun moves forward stably and releases many
new products to upgrade its product line and provide
high performance products to our users.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from MAXSUN Official Marketplace
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, MAXSUN Official Marketplace will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. MAXSUN Official Marketplace will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 23 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Aaron L.

4 out of 5 eggs Even though it wasnt deliver on time

I still received the best service from both company newegg and this comany, i give it a 5 star cause they went on and beyond to help out

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  • brian m.

4 out of 5 eggs That's great!

I will ordered more from this seller.

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  • Anonymous

4 out of 5 eggs Medical Data Privacy Issues

In order to get any significant functionality from their wireless features, you will have to use their App and create an account with iHealth and the App will upload your medical data and who knows what else to them on their website. No apparent encryption, data security or safeguarding of your data or ownership of the data by them is discussed or exists as far as I can tell. It seems like a great scheme to gather private medical information by a company I know nothing about except for a slick website.

0 out of 1 people found this review helpful. Did you? Yes No

  • Tanzie D.

4 out of 5 eggs Totally Bloody Awesome! Über-Truth!

Totally Bloody Awesome! Über-Truth!

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  • drew b.

4 out of 5 eggs This is a SCAM

buyer beware this company will never ship the product. It will say available then if the price increases they will say its a chip shortage then change to another fake story so they can sell it at a higher price. Stay far away from them.

3 out of 3 people found this review helpful. Did you? Yes No

  • michael G.

4 out of 5 eggs Didn't even get the product.

I would not go with this company. They do not follow through with products. The will jack you around and make you pay more.

3 out of 3 people found this review helpful. Did you? Yes No

  • ELI C.

4 out of 5 eggs Kd-box

They held my item for nearly 2 weeks and then told me I needed to pay more $ if I still wanted it. This is after I already bought it and even paid extra for "fast shipping". Won't be buying anything from them ever again, too shady, buyers beware.

4 out of 4 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs Great seller with great ethics!

They went above and beyond to fulfill my order.. Fast shipping as well!!!

0 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs Hasnt shipped yet. Two weeks later.

They ran out of the power supply that I asked for and then asked if they could send me a different one which was slightly better than the one I bought so I agreed. They said okay. But the conversation took at least a week and a half. So, they agree to send it and Im sitting here 5 days later and still havent received a message or email saying it shipped. I asked what was going on two days ago and still no response.

1 out of 1 people found this review helpful. Did you? Yes No

  • Jeena L.

4 out of 5 eggs Great

My gnomes came sooner than expected. I had a great experience with this seller.

0 out of 3 people found this review helpful. Did you? Yes No

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Seller Profile: MAXSUN Official Marketplace