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Seller Profile: Newsmay mini PC

Newsmay mini PC

Dear Newegg Customers Thank you for visiting Newsmay mini PC store. we are commited to provide the best experience on the Internet for buying Consumer Electronics and Comptuer Part. We focus on making purchasing online a pleasant experience. We guarrantee all products sold are 100% authentic and authorized and covered by return policy and warranty. Our aim is to become a top ranking Newegg seller for every valuable Newegg customers. We treasure your trust and will protect your best interests as that is our guiding principle for us in practice of business and retail services. We do care about your opinions and we do appreciate your trust and WE WILL do everything we can to deliver the best product and service at all times

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

Newsmay mini PC Return Policies
. All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Newsmay mini PC
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial number intact on product and on retail package (Proof of Purchase)
. All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the invoice date and valid RMA numbers will be provided by Newegg

Additional Return Requirements and Policy:
1. All return or replacement request will be processed within 5 business days after returned item is received by Newsmay mini PC
2. Shipment received with visible damages must be reported to us within Three (3) calendar days of the delivery date. In the event an item is sold without shipping charge, Newsmay mini PC will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses and restocking fee unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Newsmay mini PC.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Newsmay mini PC will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Returns are subject to restocking fees and return shipping fees. For products that are eligible for return or replacement, the return shipping labels are free for returns or replacement of the same item within the applicable return policy period and return reasons. Newsmay mini PC does NOT charge restocking fee and return shipping labels within return policy period for returns of damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website. In the event a returned product which is not defective, not the original product that was sent to you, or the product does match what was shown on the Site after our inspection, the product will be returned to you at your cost and the return shipping cost initially covered by Newsmay mini PC will instead be deducted from the refund amount along with any necessary restocking fee that may apply.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.


5 out of 5 eggs Based on 23 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
  • Victor A.

4 out of 5 eggs Surprisingly Good

This little computer replaces an older desktop that I use for entertainment. Blows that older computer away! This may be the easiest system to get up and running! I love everything about it! It just worked with zero hassles. I definitely recommend this product! BTW, I got mine with 16 GB of RAM. Well worth it!

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  • Anonymous

4 out of 5 eggs

I would recommend this seller. The product is exactly what I ordered. The package being late was not the sellers fault.

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  • Gary P.

4 out of 5 eggs Great Mini PC

Works Great, Faster than expected

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  • Anonymous

4 out of 5 eggs Cool little machine

made a lot of space on my desk; I work remote so I only need a computer to access my remote but I do have things on this hard drive so it works just like the big CPU. Its been about 4 months and no problems. I love it and will buy more.

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  • paul

4 out of 5 eggs I like it.

While playing with it and exploring Win11, while it was doing whatever with Windows Update, the machine seemed to run very hot. Then it wanted yet another re-boot and ok, it now runs Win11 22H2. Just updated the entire OS without asking. It's not hot at all, now. Warm, about as warm as my phone on fast charge. I had plans to delete D:\ and expand C:\ but Win11 created another Recovery Partition at the end of C:\. So much for that plan. So I have two Recovery Partitions. Performance is good. Seems faster than the old machine. I don't know how much of the difference is from a clean install of a new OS or how much is hardware. My old system was an i5 running Win7. It wasn't a slouch but it's the little things like no data on the USB ports and it was having problems waking up. I suppose problems happen when a PC is a couple of months from being 10 years old. I misunderstood the product description. I thought I could add the 1 TB SSD from my old machine. Not a complaint, just a lack of reading comprehension after comparing the specs of several machines. I'm happy with my purchase. Hopefully I'll get 10 years of use. I might buy another if the other i5 (same age) starts acting up.... but I really don't want to hear the complaints about the differences between Win7 and Win11. I had enough of that when he changed from Blackberry to Android. It arrived in the US Mail. Very nice product packaging. Well packaged for shipment also. TL/DR: Buy this, you'll like it.

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  • james h.

4 out of 5 eggs Got my items. Left a product review that was not the greatest or worst.

Great that they are offering mini PCs. I have no issues with the seller. They reached out to me after I made the order. I'm unsure if they dislike my honest product review though. Yes amazing size, but ports and upgradeability is limiting.

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  • Tim from Chicago Clock works

4 out of 5 eggs real nice for the price

no need for bulky computers anymore.

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4 out of 5 eggs Perfect but Powerful Small Gift

This easily replaces a larger tower and can be hooked up to most TVs. Very versatile. This is an excellent value!

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  • Anonymous

4 out of 5 eggs

Makes a great machine for internet activity. I liked the extensive connectivity - 6 USB; three video (including a VGA); micro SD; LAN and audio. Win11 setup went well (avoided a Microsoft account). Performance was good. My only nit was that I was unable to enter the BIOS using the delete key when it was hooked up via my KVM switch. When I attached a keyboard directly, the delete key would get me into the BIOS.

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  • Peter H.

4 out of 5 eggs 3rd NEOSMAY AC-8 Mini PC, Intel Pentium N6005, 16GB DDR4 RAM, 512GB m.2 SATA SSD

Pros VESA mountable to my 24 monitor, so it sure freed up a lot of my desk space (see attached pictures). I use the HDMI output, but my stepsons VESA monitor only had a VGA connector so I was glad the AC-8 supports both. I removed a microSD card from my old SurfacePro 4 that had all my eBooks on it (2,621 of them) and put it in the front slot of the AC-8 Mini PC. The eBooks open quickly and scrolling down the pages is smooth. I ordered it on 13 August 2022 and it was delivered on 20 August 2022. So, 7 days all the way from China. Again, my 3rd one came by air so I avoided all the shipping delays associated with product that is sent by container ship. I installed the Firefox web browser (I read the eBooks in Firefox) and the new Office 2021 suit. To help cut down on clutter, I connected the soundbar thru the Bluetooth connection that comes with the AC-8 Mini PC. Ill eventually connect my Logitech MX Anywhere 2S thru Bluetooth and eliminate one more cable but I was anxious to get setup. OK, after the pictures were taken, I did connect my Bluetooth mouse and it worked just fine. I simultaneously streamed music, loaded an eBook in Firefox from the microSD and scrolled thru the text with no interference. I only have one wireless keyboard but Id like to get another Bluetooth keyboard and eliminate all the cables on my desktop. You can see both the wired USB 2 mouse & keyboard plugged into the front of the Mini PC. With the Bluetooth mouse and a new keyboard, that would just leave the Mini PC power cable & the HDMI cable visible behind the monitor. The desk is visible from my living room so eliminating all the cable clutter is aesthetically pleasing to my wife. Cons Not really a con against the Mini PC but I was shipped one with a 256 GB SSD instead of the 512 I ordered (by a mistake made in the NEOSMAY shipping dept.). Some lucky customer got a 512 GB SSD instead. Before I even powered it on, I contacted Barry @ NEOSMAY. He immediately shipped me the correct size 512 GB SSD @ NO CHARGE. He included a really nice 25 piece tool kit that in addition to the common Phillips & straight slot bits includes a number of specialized bits. Talk about customer service! Swapping out the SSDs was really simple. Remove the bottom cover (2 screws) and remove 1 screw that holds the SSD in place. The SSD pops up and slides right out of its socket. The new one slid in and I gently pushed it into place on the motherboard and reattached the holding screw. Anybody with a small Phillips screw driver can upgrade to a larger SATA m.2 SSD pretty easily. I mentioned in my first review that I thought the MiniPC was as fast as my SurfacePro 8 (which cost ten times more). Ive since been able to download benchmarks comparing the N6005 processor to the I-7 in the SurfacePro. The benchmarks showed the I-7 to be two to two and a half times faster than the N6005 processor. So, I guess it depends on what youre doing. For me, downloading email, using a web browser, creating Word documents, tracking expenses in Excel, listening to music and reading eBooks I cant really tell much if any difference. I do not play video intensive games so the integrated graphics is quite suitable for what I do. If youre video editing, a 3D animator or a game developer, then youre probably better served by a much more powerful processor like the I5, I7 or I9. But for economics and everyday use the Intel Silver N6005 is sure impressive. Overall Review I bought three of these and Im very happy with all three. The first one replaced my wifes XP tower machine; the 2nd one provided my stepson with a modern computer he could use on-line to pay his bills and do tele-med (I added a camera) and I bought the third one for myself after being so impressed by the first two.

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Seller Profile: Newsmay mini PC