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Seller Profile: OutletPC

OutletPC

Outlet PC was built on the idea that everyone should have access to the best prices on computer products and have a great selection of parts to choose from - regardless of what state or city they lived in. Our goal from the beginning was to deliver the same great OUTLET prices on PC parts you'd find if you were a distributor or reseller - direct to everyone! First we partnered with all the major shipping companies to broaden our delivery network to every home, office, and building in the country - meaning that everyone in the US could shop our store.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy

Please contact us for an RMA number before return. RMA number required for all returns. Non-Defective returns subject to 15% restocking fee.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 4384 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Max G.

4 out of 5 eggs Renewed i7

It works great I'm not having issues. I'll update in a month or so

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  • Lukas A.

4 out of 5 eggs Realistic , practical , professional

Thank you.

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  • John D.

4 out of 5 eggs Impressive shipping time!

I got this about 40 hours after ordering it. I was amazed at the speed! It is the real deal! Thanks!

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  • Adam S.

4 out of 5 eggs No real issues, box inside shipping box very damaged, CPU was undamged

The CPU's box came very smashed. The shipping box was undamaged. Damage happened before shipping. Item was fine.

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  • Jerry M.

4 out of 5 eggs Everything as Promised

Order process was very easy, Got the item in a reasonable time and it is working fine

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  • ERIC B.

4 out of 5 eggs

arrived two days early

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  • Amir P.

4 out of 5 eggs

Great overall.

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  • Michael W.

4 out of 5 eggs Item still hasn't shipped! Reached out - No Response

Item hasn't shipped for over 20 days. Reached out to the seller but received no response.

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  • John C.

4 out of 5 eggs

Yea I would recommend Newegg

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  • Jefferson G.

4 out of 5 eggs Pretty good!

It works as advertised, plus the screws even line up like in the OEM PSU! Plus it passed the Magic Smoke™ test.

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Seller Profile: OutletPC