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Seller Profile: OutletPC

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy

Please contact us for an RMA number before return. RMA number required for all returns. Non-Defective returns subject to 15% restocking fee.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 4708 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Excellent Transaction

I highly recommend Outlet PC. I ordered a power supply for a very old computer and was surprised they had it in stock. The power supply arrived early and I swapped it out for the dead one and am back up and running. I'm very pleased with the timeliness of the delivery and the quality of the product.

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  • Anonymous

4 out of 5 eggs 420W Power Supply for a Dell Slim Studio 540S

Quick ship. Worked like a champ. Replaced the original Dell OEM 250W power supply with no issues. Drives my new Nvidia card and everything else without any dips. Smooth and quiet.

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  • Anonymous

4 out of 5 eggs The small fan doesn't work

The small fan doesn't work. Also, it's noisy when playing games. I have to wear headphone to listen clearly.

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  • Anonymous

4 out of 5 eggs The New Power Supply Worked, But...

The power supply was installed but it lacked one of the important components on the connective wiring that connects to the hard drive. So my computer will not recognize the the hard drive or the c: drive. The power supply stipulated that it was compatible with the Gateway DX4860, but it is not.

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  • Anonymous

4 out of 5 eggs Impressed

Received timely. Good seller. Recommended.

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  • Multi-Plastics Inc.

4 out of 5 eggs FAST DELIVERY; PRODUCT AS DESCRIBED

The service was great! Not only was the part delivered on time, it was two days earlier than indicated. It was the part we were expecting and it arrived in perfect condition. I would order from them again.

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  • Bruce G.

4 out of 5 eggs Cable

Very nice

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  • Anonymous

4 out of 5 eggs On time delivery, Quality Product, Problem Solved

My power supply in my HP Pavilion Slimline was not functioning properly. My PC is probably about 11-12 years old and had never had issues until now. I found the related power supply that I would need, on the Jungle first, then checked here on the Egg of New. The Egg of New had this product for much less cost, even with the expedited shipping offer. I wasn't sure of the service levels and if it would be a match, but I ordered the product from Egg of New. The new power supply arrived ahead of scheduled, was wrapped professionally as a new product, and was an exact fit. My PC is working again, the power supply fixed it. I would trust this seller again and purchase if I needed any other similar product.

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  • Anonymous

4 out of 5 eggs Generic (fake) Graphics Card

Do not recommend any graphics cards without Manufacturers name listed.

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  • David D.

4 out of 5 eggs quick return

Item came in good time something was rattling around inside and it didn't work but it happens return was quick and painless went to local shop and bought a different mouse with a USB to PS2 dongle that works OK didn't know they were a thing .... I'm happy with outletPC service and would use them again for a different product ... thanks !!

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Seller Profile: OutletPC