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Seller Profile: PCZONE

PCZONE

PCZONE is a PC Builder Specialist which has been in this filed more than 10 years in local usa.

Our sales and service team understands Macs and PC's so whatever your needs, we can help.With a combined of years experience in the computer industry.
Our stuff coming from computer background and high IT skills, our target customers are wholesales and retails.
Long term of relationship with our customers is our target,looking always to hear your feedback to enhance our quality standards.

OUR Mission
We aim to continually introduce better products and improved services that will enhance the standards of our industry and the well being of our society.
This will be achieved through the commitment and dedication of our team and the support of our suppliers.
Providing our customers with exceptional service, quality,and value will strengthen our position and deliver exceptional returns to our partners and shareholders.

Objective
To be the leading provider of IT Products in USA and Canada by providing computer solution that is environmentally friendly and sustainable.

Principles
Our organizational Principles are based on Professionalism,Respect,Discipline,Commitment and Innovation.

Values
Leadership,Ownership,Honesty,Integrity and Quality.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

please communicate with us before any claim or return.we are always here for assist till you 100% satisfied.
We offer replacement or exchange for defect item,please aware buyer have to bear the return shipping cost if buyer bought wrong item or no longer needed.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 1 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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Seller Profile: PCZONE