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Seller Profile: Premium Wholesale

Premium Wholesale

Our company was formed with the purpose of selling popular consumer electronics at a competitive rates online.
We have been in the business for more then thirteen years, and carry hundred and thousands of items in our inventory.
Quality and excellent customer service is the key to our success, and we thrive on these two factors.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

All items must be returned in the original packaging
Items could be returned 30 days from the date of delivery
In some situations buyer might be asked to pay the return shipping
Returns would be sent back to the if the item is different, used, or not in the original packaging

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 141 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • M. S.

4 out of 5 eggs It delivered what was described, but took longer than many other sellers with US domestic office

It is fair, but took long time to ship from order. Many other company ships faster.

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  • Andre Dery

4 out of 5 eggs Excellent service!

Excellent service and prompt communication with a sincere effort to help and provide me with a quality product that met my needs.

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  • Anonymous

4 out of 5 eggs Good product, shipping, and price

Good products does as it should. Fair price, shipping speed, and good quality.

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  • Anonymous

4 out of 5 eggs ASUS laptop battery.

Good price and speedy delivery. Battery was well packaged and arrived safe and sound. Would definitely do business with again if need be.

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  • Anonymous

4 out of 5 eggs very good as it is delivered in the time frame they specified.

I recommend the seller. They are dependable. They can improve the shipment process.

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  • Anonymous

4 out of 5 eggs

Received an email that item was delivered but item didnt arrive for another week and it was too late, arrived 3 days after we needed them.

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  • Anonymous

4 out of 5 eggs

Yes, I would recommend this seller to others Shipping was great Ordered items came through in fine shape, and worked as soon as I turned them on!

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  • Jeff M.

4 out of 5 eggs Great product as advertised

Packaged well and shipped quickly.

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  • William F.

4 out of 5 eggs Nice Ethernet attachment for a Lightning iPad

It is a nice way to have my iPad on Ethernet and power when stationary. At work it allows me to have it on an isolated network at my desk which enables me to do some things that I had needed to do.

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  • Marty Eggerss

4 out of 5 eggs Excellent Customer Service

Seller managed a delivery issue extremely well. Shipped by FedEx originally, but when notified that FedEx had apparently lost the package, seller arranged next day delivery via another provider, resulting in delivery when originally scheduled. And New Egg applied a nominal credit/refund due to the confusion! Kudos to both New Egg and the seller. The replacement battery for my HP laptop works perfectly.

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Seller Profile: Premium Wholesale