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June 06, 2013
Pros: Worked, first cartridges the printer has had in. The OEM cartridges are waiting as backups. No problem with color or b&w output.
Cons: Instructions on cartridges referred to things that did not exist. Call to customer support needed to confirm that while instructions were wrong, product was okay.
Bottom Line: Real live customer service people who speak English and are not miracle workers, but were not i-d-i-o-t-s either.
Reviewer's tech knowledge:
1 week - 1 month
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