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Pros: The cartridges work and there is no difference in the quality one gets from Hp.
Cons: I needed the black cartridge immediately. Before taking the drum protection off, I pulled the toner "Lock" strip out. I hadn't realized the strip didn't come out all the way, it appeared fine. When I fired up the printer it told me to remove the Lock strip. I thought "Oh no" I got a problem. I handed the situation off to my customer service Gal because I figured there would be a tech call involved. She called the tech support and went through all the typical steps; called back, got another rep that wasn't as helpful and with a little persuasion from my wonderful customer service Gal got her to send a new cartridge with a return shipping label. The new cartridge got to us a week later. She put it in and we changed all the cartridges because there was only a 30 day warrant e, I didn't want to get stuck with one of them bad.
Bottom Line: I am always fearful of replacement cartridges with Hp products. Either the ink or toner isn't right or Hp's sensors see a difference in the cartridge and wont let it work. The price of the LD Cartridges are outstanding compared to the cost from Hp. I had to try and I lucked out with this company. I look forward to buying more from these people.
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