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Cons: I bought the similar (now discontinued) version last year and have had nothing but problems. The padding gave out and the rollers won't go all the way down. No problem since it has a great warranty right?? Wrong. Submitted warranty with Ultrashield in November. They advised that the parts had to come from China and could take up to 8 weeks. It's now late January and haven't received anything. Ultrashield is now saying rep from Newegg hasn't responded back to them since January 3rd. I normally don't write reviews on products, but this is pretty ridiculous. Waiting to hear back if Newegg will step up and stand behind their warranty.
Reviewer's tech knowledge:
1 month - 1 year
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