1. Please check whether both the connected device and the cable support the specified bandwidth or resolution.
2. For a stable connection, keep the total combined length between the device and the cable within 10 feet.
Why can't I achieve 8K/4k resolution with a hub?
Please make sure that the hub and cable you are using also support 8K/4K.
Why is the connection loose and unstable?
1. First, ensure the USB-C port on your device is clean and free of physical damage.
2. Try flipping the female adapter and reconnecting it to the device.
Why can't it reach 40Gbps for me?
Why can't I achieve 8K/4k resolution with a hub?
Why is the connection loose and unstable?


