Home
Home > 
Seller Profile: Sam Electronic Commerce

Sam Electronic Commerce

【About Sam Electronic Store®】
100% brand new,certified goods,if the counterfeit goods are found, we will pay ten times.
1. Vision
To be the world-class Premium Solutions Specialist in E-Commerce

2. Mission Statement
Sam Electronic store, the motivated hardworking team, provides the product with premium value to our online customers including consumers and business partners. With handsome profitability for sustainable growth, we believe in hiring for the potentials, training for the skills, aiming for the growth and sharing for the rewards.

3.Why choose us
World is divided by countries and nations. We have boundaries and borders, mountains and oceans creating the distance. however, with the power of internet, we can now break down these barriers. In world digital store, we believe the world is one big family. We can across the countries, sharing the resources. By the online business model, we can provide you the cross countries resources to fulfil your cross country needs.
Sam Electronic store, your world-class service Long time in e-Commerce.

4. We supply many products including LED lamp,automobile navigator, vacuum cleaner, security accessories,camera accessories,car accessories & Consumer Electronics, etc.High quality, reasonable prices, excellent customer service is our goal,we will try our best to serve customers.
world digital store is always here to satisfy your needs,We proudly brand ourselves on fast shipping, low prices, and outstanding customer service.
We take joy in helping the people get the outdoor gear they want and need at a great price!

【 Customer Service】

You can purchase with confidence because we are dedicated to qualified products and 100% satisfied customer service.
If you need help, please send a message before leave any netrul or bad feedback.Your question will be answered in very short time.
(Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP)


【About Feedback】
We're glad to tell you that we always leave positive feedback after receipt of payment, and appreciate your positive feedback with 5 eggs on all of the detailed seller ratings.
If any questions in your order, please don't hesitate to contact us to serve you and earn your 100% satisfaction before leaving us neutral /negative feedback.
Return Policy
Standard Return Policy
Return for refund within: 30 days
Return for replacement within: 60 days
Restocking Fee: 15.00%
RMA Policy
All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Sam Electronic
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Sam Electronic will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to preven

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Sam Electronic Commerce
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Sam Electronic Commerce will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. Sam Electronic Commerce will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

3 out of 5 eggs Based on 508 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
Go
  • Anonymous

4 out of 5 eggs Delivered early

Ordered some Valve Index contollers here since they have been out of stock at Valve for the last 6 months in the USA. Price was over the msrp but that is to be expected and it was less over than most other places that had them in stock. Order arrived a week earlier than originally stated. The correct factory sealed box of contollers was packaged in another box that was covered in multiple layers of tape, I guess to seal it from getting wet? Whatever the case, it worked and they arrived in perfect condition.

Did you find this review helpful? Yes No

  • Jason J.

4 out of 5 eggs Great value for the price!

High quality

Did you find this review helpful? Yes No

  • Jason J.

4 out of 5 eggs I would highly recommend your store to anyone in need of quality sensors and other related products. Please keep up the outstanding work!

Thank you once again for providing an exceptional product and a wonderful buying experience. I look forward to doing business with you again in the future.

0 out of 1 people found this review helpful. Did you? Yes No

  • Jason J.

4 out of 5 eggs Fast shipping

Good products

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs Worst buying experience

The seller sent a destroyed item that looks like trash!! And the worst part is for the same price as a new piece ! In a rate from 0 to 10 is a -10 Bad bad bad experience!!!

3 out of 3 people found this review helpful. Did you? Yes No

  • joseph a.

4 out of 5 eggs Selling Used Items As New

Purchased a Wraith PrismAMD LED cooler advertised as new, it was used. The unit was in a plain box wrapped in paper, no original manufacturer's packaging. The fan bearing howls and is worn out. I should have known considering the price. You have been warned

3 out of 3 people found this review helpful. Did you? Yes No

  • Paul P.

4 out of 5 eggs Way too slow to comprehend . Shipped 5a days out and NO Pickup!

Far too slow outside deliverability about a month. Waited 5bdays and got a 20 days to go notice I never got this !!!! Ok, not a real return...this is a CANCEL. Refund to orig CC please. Tell them to keep it, please

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs Nice seller

Good product with a nice seller!

0 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs Wrong item!

I ordered the Bluetooth version with laser. - no Bluetooth - no laser - wrong brand Sent it back thinking they sent the wrong order. Got a refund instead of a replacement. I still don't have a Bluetooth keyboard with laser.

Did you find this review helpful? Yes No

  • Tisha S.

4 out of 5 eggs Great Customer Service

My order was processed quickly and efficiently. I received both text messages and emails regarding order. I will definitely purchase from this store in the future!

Did you find this review helpful? Yes No

Home
Home > 
Seller Profile: Sam Electronic Commerce