-
- Home >
- Seller Profile: SECDIN
SECDIN
We offer quality products at competitive prices, providing knowledgeable and friendly customer support.
We strive to bring our customer the best online shopping experience possible.
We offer the best prices doesn't mean we skip on our customer service.
With the support from our customers we're able to use our buying power to get you the best deals.
Fast shipping process from CA, USA warehouse by USPS (United State Postal Service)
USPS 1st Class Mail usually arrive between 3 - 7 business days.
USPS Priority Shipping usually arrive between 2 - 3 business days.
*** USPS Tracking / Endicia Tracking ***
1, If your tracking number start with 94xxx xxxxx xxxxx this is USPS tracking number.
Please visit http://www.usps.com to track your package.
2, If your tracking number start with 004 xxx xxx xxxxx this is Endicia tracking number.
For example: package ID
0004000xxxxxxx7497498106111
*** Attention: copy your package ID **EXCEPT the last 5 digit (which is your zip code)
0004000xxxxxxx7497498 << without the last 5 digit
http://www.endicia.com/support/authpackage/?trackingNumber=0004000xxxxxxx7497498 << without the last 5 digit
Please visit https://www.endicia.com/support/authpackage/default.cfm and enter the
tracking number (without the last 5 digit) to track your package.
*** P.O. Box address ***
There are some address USPS does NOT deliver, please send us your P.O. Box address via NewEgg message system,
we will update the address to your P.O. Box address and USPS will deliver the package accordingly.
SanDisk Warranty - Please see SanDisk Website (www.sandisk.com)
Kingston Warranty - Please see Kingston Website (www.kingston.com)
OEM Warranty - 1 Year
Software : non replacement and non refundable
The CPU return policy
Return for refund within: Non-refundable
Return for replacement within: 30 days
Return Policy
Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 60 days
- Restocking Fee: 15.00%
RMA Policy
All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from SECDIN LIMITED
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, SECDIN LIMITED will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. SECDIN LIMITED will refund back to your method of payment.
RMA instructions
When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Feedback
|
|
|
|
|---|---|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
-
- Home >
- Seller Profile: SECDIN
