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Seller Profile: SSD-DISK

SSD-DISK

International seller. Newegg will be responsible for all RMA and general customer service.
SSD-DISK has been engaged in hard DISK retail in recent ten years, has many years of experience in Internet sales and experienced sales team, quick service for orders from any country.
SSD-DISK is an online e-commerce driven business company , we offer a large inventory of high quality disk products and peripherals.

We always ship out packages as soon as possible, but please note there may be delays due to international customs and local postal offices.SSD-DISK apologizes for any inconvenience this may have caused but we are doing our best to provide you factory direct prices as soon as possible.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from SSD-DISK
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, SSD-DISK will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. SSD-DISK will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 72 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs

Everything went exactly as expected

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  • Anonymous

4 out of 5 eggs Sent cheap generic alternative

Would not recommend. They shipped quick but they sent a significantly inferior product, NOT what I ordered.

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  • Ronald B.

4 out of 5 eggs remote monitor

It's works, that what I needed.

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  • DARREL VENTRESS

4 out of 5 eggs Took my order and shipped the item to someone else, not once, but two different occurences.

Would never recommend this site to anyone. Do yourself a favor and avoid at all costs.

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  • Anonymous

4 out of 5 eggs Better than expected...

Item purchased was hard to find but newegg/SSD-DISK had exactly what was needed. The estimated delivery date was approximately 3 weeks out (I had no problem with that) but the delivery actually came within days! Free shipping and super fast delivery! Item was packaged very well. Will not hesitate to order from newegg again!

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  • Anastasia E.

4 out of 5 eggs Item was not what I ordered

Item ordered took 3 weeks to arrive, some of that delay was due to US customs opening my package. Upon opening the package the item was not at all what I ordered. Seller refunded my transaction.

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  • Anonymous

4 out of 5 eggs Counterfeit item received

Item received was not Mopar 82215337 as advertised with pictures of the Mopar part. Received a cheesey orange connex branded glass cover. Doesnt even fit the screen correctly. Unable to return because I opened the box before realizing I was scammed. Waste of time and money.

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  • Anonymous

4 out of 5 eggs Awful

Taking forever to ship my product, my label has been created but no signs of drop off to carrier for almost a week now! Pathetic is an understatement. I would give them 0 stars if I could!

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  • Anonymous

4 out of 5 eggs

fast delivery, in fact they had said it would take about a week to get here and it took 2 days, great product, will for sure be buying from them again in the future!

SSD-DISK Response:

Thank you for shopping with us. You have a great day.

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  • Anonymous

4 out of 5 eggs Great Money Saver

I would recommend these ink refills for printer to everyone who wants to save money. The regular refill cartridges cost nearly as much as the purchase cost of the printer. This is a great alternative.

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Seller Profile: SSD-DISK