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Seller Profile: TEAMSable POS

TEAMSable POS

Founded in 2006, TEAMSable POS started as a division of Team Research Inc., a public company in Taiwan and doing business based in San Jose, California for over 25 years.

Over the years TEAMSable POS has evolved and played a leadership role in the Point of Sale Industry, and on January 1st, 2019, TEAMSable INC., becomes an independent company.
With our solid foundation and expertise in the POS industry, we are ready for our next chapter, to continue to provide leading-edge technology products and excellent service to our customers.

TEAMSable POS offers a complete line of POS Hardware and mPOS solutions including All in One Touch Systems, Mobile devices, Peripherals, and Payment Terminals. Our Team has a proven track record of delivering quality products and first-class customer service, always ensuring that products are delivered in a timely fashion and within budget.

TEAMSable POS is not only a Hardware supplier, but we also connect with People and find the SYNERGY to deliver Solutions.
Our corporate values are integrity and honesty. Our business model is based on developing long term and mutually beneficial business relationships with our clients that will result in 100% satisfaction in every aspect of the transaction.

Thank you and we look forward to serving all your POS Hardware needs in the near future.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from TEAMSable POS
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, TEAMSable POS will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. TEAMSable POS will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

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Seller Profile: TEAMSable POS