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Seller Profile: Tech Trade Partners

Tech Trade Partners

Tech Trade Partners is a privately held company located in suburban Chicago that specializes in the acquisition, refurbishment, repair, resale and proper disposition of used and off-lease IT equipment.

For more than 10 years we’ve been helping organizations small and large stretch their IT budgets with high quality used equipment while helping lessors and corporations recover maximum value from their end-of-use inventory.

Our technical service division offers a variety of business solutions which can help you get the most from your IT investment. Our team is comprised of talented and experienced industry veterans in all areas of the company who operate as a community of resourceful partners to our customers and suppliers.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 45 days
  • Restocking Fee: 15.00%

RMA Policy

30 days money back or replacement

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 66 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Scott H.

4 out of 5 eggs Great Laptop for the Price

Very pleased. Product looks brand new, worked right out of the box, no issues. Fast shipping.

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  • Anonymous

4 out of 5 eggs Got the product as described, at an exceptional price, A+ will buy again.

Got my items shipped same day as I ordered on newegg, they were already at my door by the time newegg updated my order status with a tracking number! Exceptional service, would definitely buy again.

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  • Steve K.

4 out of 5 eggs Excellent recommend it.

The product was better then described. Very clean machine, looked like new. Very fast totally set up ready to go. This unit for the price is an outstanding value . Thinking of getting another one to stick in closet as a future back up. Issues ZERO....... S.E. Kaiser

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  • Eric W.

4 out of 5 eggs Simply a used computer

There was no reconditioning to speak of. They didn't even take the time to open the case and blow out the dust bunnies.

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  • David M.

4 out of 5 eggs Shipped promptly and arrived in good condition.

This is the second machine of this type I've purchased. Different sellers, but both came on time, well packaged and very clean. I'd buy again from either of them.

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  • Daniel F.

4 out of 5 eggs Exactly as described.

Computer is exactly as described. Unit was clean, with one tiny scratch on the side which is beyond acceptable per the description. Unit was packaged safely and securely. I plan on buying more units from this seller.

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  • Charles A.

4 out of 5 eggs Great replacement

Needed to replace a home computer and found this Lenovo to be the right answer. It came fully prepared to handle the need

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  • George K.

4 out of 5 eggs Top Notch

Do not let the Refurbished turn you away. This machine is like Brand new and is a beast. I would definitely do business with Tech Trade Partner again. Thanks for making my buying experience stress-free and providing an excellent product! Id give 10 EGGS if I could!

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  • Melissa K.

4 out of 5 eggs Good through and through

No problems ordering, receiving or with the computer itself. I do not like Windows 10 and have struggled to find a Windows 8.1 system without having to go the BYO route. I preferred Win 8.1 regular (which I believe was just an update from Win 8) but got the Pro edition. Not really a problem but Win 8.1 Pro does function slightly different from Win 8.1. It's a good deal so thanks.

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  • Jeremy S.

4 out of 5 eggs Superb!

This is a great company. Fast service. Shipped and delivered in two days time. Prompt delivery allowed my workgroup to begin working from home in no time at all during the early days of the COVID-19 situation. Prompt and fantastic customer service. I messed up my delivery details but correcting my mistakes was no problem at all for Tech Trade Partners. No frills packaging. I didn't have to open box after box after box. I rather prefer the minimalist packaging and it was well packed and padded. Will be doing business with Tech Trade Partners again.

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Seller Profile: Tech Trade Partners