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Seller Profile: Two-Way City, LLC

Two-Way City, LLC

About our company
Having the right portable two-way radio solution can make all the difference in the world for your business. Motorola two-way radios will keep your costs more efficient, your customers satisfied with their excellent service, your operations running smoothly day-to-day, your employees safe and your future secure. When placing an order with Two-Way City, you can be confident that you are investing in the very best brand for two-way communications systems—Motorola.

Why You Should Choose Two-Way City

Of course, we are not the only Motorola radio dealers that you might find, so why choose us? For starters, we are Authorized Motorola Business and Recreational Two-Way Radio Resellers which means that Twowaycity.com has met and exceeded the requirements from Motorola to market and sell their line of professional and consumer radios. By outfitting your business or organization with radios from Twowaycity.com, you have secured the right to be our number one priority in making sure you are satisified and the radios are exceeding your expectations. With our expert technical support and customer service, there is no doubt from the moment you place an order with us that you will be taken care of and have complete confidence in your Motorola two-way radio purchase from Two-Way City.

We are proud to provide quality customer service from our valuable experts via email, a phone call or a live chat. This great service has given birth to thousands of satisfied customers and partners in the industry. These staff members know exactly what it is that they are selling, and they know how it works. The benefit of free, same day shipping is offered to all customers on all product orders so that you will be able to start using your radios as soon as possible. The additional benefit of lifelong support is another that you will get with Two-Way City as long as you keep using these great products. Finally, perhaps the biggest reason to invest in Motorola Two-Way Radios from Two-Way City—we have continuously had the lowest prices around.

Giving You the Best Since 2007

We have been around since 2007 so you can be confident that we are here to stay! We have been growing year after year and continue to grow our inventory to bring you the best and highest quality two-way radios for your business or recreational needs. Two-Way City is proud to offer Motorola business two-way radios and recreational two-way radios at the lowest prices around. Motorola is the number one name among the two-way radio brands. If you want a clear, straightforward way to communicate during your extremely busy work day, visit our business radios page. If your looking for reliable way to communicate while camping in the wilderness or hiking your favorite scenic spot, visit our recreational radios page or contact a radio expert with Two-Way City today. We are confident that with the right two-way radio, your business will flourish, your team will become efficient, and your costs will go down.

Please call one of our two-way radio experts today to place an order! Toll Free (855) 875-9909

Michael Nye - CEO

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Two-Way City, LLC
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Two-Way City, LLC will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. Two-Way City, LLC will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

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Seller Profile: Two-Way City, LLC