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Seller Profile: uShopMall

uShopMall

uShopMall by FY International LLC is a USA based online retail company. It was founded in 2008. Company now is located at Bedford, NH. We are a well established online retail company with professional online retail skills.

Products and services:

Our company is focused on consumer products (Mostly consumer electronics) retailing. We only sell genuine products from authorized suppliers. Our supplier developing team maintained an extremely strict quality control procedure. We also developed our own brand – FYX. We worked with factories in China to supply high quality products with our exclusive designs.


Product Categories

• Arts, Crafts & Sewing

• Baby

• Baby Products

• Camera & Photo

• Categories

• Cell Phones & Accessories

• Clothing & Accessories

• Clothing, Shoes & Jewelry

• Computer & Accessories

• Electronics

• Everything Else

• Gift & Service Cards

• Grocery & Gourmet Food

• Health & Personal Care

• Home & Kitchen

• Home & Kitchen Features

• Home Improvement

• Home, Garden & Pets

• Kitchen & Dining

• Movies & TV

• Genres

• Musical Instruments

• Office Products

• ShippingExtra

• Software

• Spine

• Sports & Outdoors

• Tools & Home Improvement

• Toys & Games

• Video

• Video Games

• Watches

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

You can return your order within 30 days after delivery. Shipping fee is not refundable and buyer is responsible for the return shipping fee. Buyer MUST contact uShopMall for a RAM number before any return. Any return without a RAM won't be processed. If you have any question please contact us before placing your orders.

You may return any electronic product purchased from ushopmall that is "dead on arrival," arrives in damaged condition for a full refund within 7 days of purchase. ushopmall reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned product that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 1481 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Great pc

Great pc, works well, not too much bloat ware, only down side was that the hdd I added on was a slow little laptop drive, but it works until I can upgrade so its mostly worth it.

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  • Anonymous

4 out of 5 eggs Mouse issues

I appreciate the WIFI mouse that came with the laptop but sometimes it doesn't wake up and I need to remove & reinsert the batteries to get it to work? Yes the batteries are new and of the same type.

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  • Jason C.

4 out of 5 eggs Not good...

Computer did not work when plugged in. Had to return for repairs, and now I have no new PC. You would think a Company would send you a replacement instead of trying to repair the paper weight that was sent. Now I have to wait TWICE AS LONG for my HOPEFULLY new working PC. Gee thanks, Quite a bit of money for such rubbish.

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  • Joshua B.

4 out of 5 eggs Awesome Laptop

Awesome laptop! Starts up in about 30 seconds. Large memory allows it to run multiple VMs at once. No complaints.

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  • Leighton L.

4 out of 5 eggs Delivered as advertised

This laptop was for my teenage son, and he was very happy with the color (as depicted in the ad's photos), as well as meeting his expectations. We did not receive a notice when the order shipped, but we found the necessary information in the original order to look up the tracking details. Otherwise, we are quite happy with this purchase.

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  • Anonymous

4 out of 5 eggs Well Done

Pro: Exactly what is describe and shown.Machine is killing it on all games I play maxed.Cyberpunk 2077 max no issues.May need some form of additional cooling. Not yet though.Worth it.

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  • Vincent P.

4 out of 5 eggs It arrived early!

Everything was as advertised. It arrived 5 days earlier than projected! I'm very satisfied.

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  • David S.

4 out of 5 eggs No Problems with this seller

The laptop I bought was returned because the Intel Graphics did not work with my the HDMI on TCL 55S434 TV.I bought an AMD laptop and no problem. HDMI was plug and Play.

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  • Anonymous

4 out of 5 eggs wires wires wires

aT last a power supply that only installs the wires you need. Love this new concept.

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  • James L.

4 out of 5 eggs No issues with product. They shipped it out quick!

I ordered a laptop for girlfriend to have do our classes. 32gb ram upgrade, 1tb ssd upgrade, ryzen 7 upgrade. Came installed with a all upgrades. Half way to my home and ups had a late truck to a distribution center. Not a big deal. It happens. I drive for a living and it is truly out of your control at times. Great service, will order From again

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Seller Profile: uShopMall