Home
Home > 
Seller Profile: XQ Tech and Data

XQ Tech and Data

At xq tech and data llc we believe in quality, performance and best customer service. Our company works directly with more then 200 brands and we have our own 50+ in house products.

We shopping with us you could expect convenience, ease and best prices. Also, we are always here for you, so feel free to contact us.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 0.00%

RMA Policy

XQ Tech and Data Return Policies
. All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from XQ Tech and Data
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial number intact on product and on retail package (Proof of Purchase)
. All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the invoice date and valid RMA numbers will be provided by Newegg

Additional Return Requirements and Policy:
1. All return or replacement request will be processed within 5 business days after returned item is received by XQ Tech and Data
2. Shipment received with visible damages must be reported to us within Three (3) calendar days of the delivery date. In the event an item is sold without shipping charge, XQ Tech and Data will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses and restocking fee unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by XQ Tech and Data.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. XQ Tech and Data will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Returns are subject to restocking fees and return shipping fees. For products that are eligible for return or replacement, the return shipping labels are free for returns or replacement of the same item within the applicable return policy period and return reasons. XQ Tech and Data does NOT charge restocking fee and return shipping labels within return policy period for returns of damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website. In the event a returned product which is not defective, not the original product that was sent to you, or the product does match what was shown on the Site after our inspection, the product will be returned to you at your cost and the return shipping cost initially covered by XQ Tech and Data will instead be deducted from the refund amount along with any necessary restocking fee that may apply.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 69 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
Go
  • Anonymous

4 out of 5 eggs Seller bought the item on Am*z*n and then 'gifted' it to me

The item was as described. However, if, like me, you shop at Newegg to avoid a big website that starts with an 'A', it was pretty disappointing to pay the extra that the seller charges on the Newegg website and then have the item come from that big website anyway.

Did you find this review helpful? Yes No

  • Dan Ortiz

4 out of 5 eggs Superior Quality Memory Modules

The memory addition for my personal computer was exactly what the doctor ordered Highly recommended merchant.

Did you find this review helpful? Yes No

  • john c.

4 out of 5 eggs I had a kit for two nvme drive, I needed a 3 kit

The kit was as describe and it show up on time

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs 5 star rated service

Dependable quick very good quality products and service. Thanks for being there.

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs They bent over backwards to provide excellent customer service

The item was damaged during shipping and they immediately sent out a replacement item. Would buy from again. Down side of this transaction was that they just primed shipped the item. I try to avoid that company

Did you find this review helpful? Yes No

  • MikeinLakewood

4 out of 5 eggs They have lots of good stuff!

Have been looking for car parts at reseaonable prices that are the right parts for my chevy silverado 2013. Seems like lots is going wrong with it at 9 yrs! Even though the parts # have changed they are still good. Great service & delivery.

Did you find this review helpful? Yes No

  • john S.

4 out of 5 eggs good value

worked well lots in the pack will be useful

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs muy buen vendedor

muy confiable, articulos recibidos a tiempo, muy buena calidad, nada mas que pedirle

Did you find this review helpful? Yes No

  • john S.

4 out of 5 eggs crack easily

Had one break easily as I was trying to force a metal hook through one end. Likely my fault as the hook was too large for the hole.

Did you find this review helpful? Yes No

  • Paul j.

4 out of 5 eggs Awesome item

This is a great item I love it. Does exactly what I needed it to do and it has great quality.

Did you find this review helpful? Yes No

Home
Home > 
Seller Profile: XQ Tech and Data