We are specialized in offering hard-to-find computer components. We aim to ship all orders from our California-based warehouse within one business day after the order was placed. Signature confirmation is required if shipment value exceeds $100. We track all serial numbers of items shipped out. Open box/seal damaged returns are subject to a minimum restocking fee of 15% (if item is returned in like-new condition). Return fraud (item returned with incorrect serial number, chips removed, etc.) will result in a 100% restocking fee (no refund).