Built for How Business Buys.
What can we do for you?
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Why does the screen flicker and automatically reboot when adjusting brightness/volume?
This occurs due to insufficient power supply from the adapter. The monitor requires approximately 15W at maximum brightness. To resolve this, ensure the power adapter outputs over 10W to deliver stable power to the monitor(e.g., 5V/2A or higher)
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Does maintenance service cover screen broken?
We sincerely regret that physical screen damage resulting from accidental impact or mishandling cannot be accommodated under our maintenance service Stand, as this aligns with industry-standard guidelines for monitor products.
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Why does my monitor only adjust the volume and brightness, and can't even call out the menu?
This is because your monitor has entered the test mode.Please press and hold the center button on the monitor's edge for 3 seconds to power off, then repeat the 3-second press to restart. Normal functionality will resume after restart.
True-to-Life Colors for Professionals
Extreme contrast of light and darkness
Adjustable bluelight technology under your control
With a lifelike display,your creativity is no longer limited, whether it's image design or video editing, capturing every detail and colour with precision.
Experience stunning details with a 1200:1 contrast ratio, delivering deep blacks and vibrant colors. Perfect for video editing, design, or streaming, it enhances clarity, color depth, and realism
Blue light protection for a relaxing and enjoyable viewing time. Your eye health is taken into account every second, making life in front of the screen more comfortable and cosy!
What can we do for you?
-
Why does the screen flicker and automatically reboot when adjusting brightness/volume?
This occurs due to insufficient power supply from the adapter. The monitor requires approximately 15W at maximum brightness. To resolve this, ensure the power adapter outputs over 10W to deliver stable power to the monitor(e.g., 5V/2A or higher)
-
Does maintenance service cover screen broken?
We sincerely regret that physical screen damage resulting from accidental impact or mishandling cannot be accommodated under our maintenance service Stand, as this aligns with industry-standard guidelines for monitor products.
-
Why does my monitor only adjust the volume and brightness, and can't even call out the menu?
This is because your monitor has entered the test mode.Please press and hold the center button on the monitor's edge for 3 seconds to power off, then repeat the 3-second press to restart. Normal functionality will resume after restart.























