Product description
Question 1: Is the non-stick cookware absolutely non-stick, and what if it sticks?
Answer: No non-stick cookware can be 100% non-stick.
For best results: preheat on low-medium heat, use a little oil. For large batches of sticky foods, use more oil and keep low-medium heat to prevent burning/undercooking. Sticking is usually from improper use, not defects.
Question 2: What steps are required before using the cookware?
Answer: Tiny debris may occur on the cookware during production and transportation, which is a normal occurrence. Please be sure to wash the cookware thoroughly with a mild detergent before first use.
Question 3: What exactly is the 5 ply structure of this stainless steel cookware?
Answer: The 5 layers are, respectively, a heat-conducting aluminum core, premium 18/8 stainless steel, a magnetic steel base, a scratch-resistant snowflake finish, and a non-stick coating.
Question 4: What's the maximum temperature this cookware can withstand?
Answer: Except for the lids, spatulas, tongs, and trivets, the cookware itself is oven-safe and can withstand temperatures up to 500°F.
Question 5: What material is the lid that comes with this cookware?
Answer: Our glass lids are made of tempered glasstheyre sturdy, durable, and safer. Plus, the transparent lid lets you keep an eye on the food cooking inside the pot/pan.