1Cover More Area2Smart Playback3PIR Detection4Set Sensitive Zones5Custom Monitoring1Ultra-Clear 4MP2Color Night Vision3Instant Alerts4Two-Way Talk5IP66 Waterproof13 Recording Modes2Share Your Camera3Works with Alexa4Advanced H.2655Broad Signal Range1Wide Connectivity3Dual-Band WiFi Why isn't the motion detection recording working?
1. Make sure the camera is installed at the correct height and distance;
2. Check if a TF card is inserted;
3. Make sure the camera is fully charged and enable the recording.
Does this security camera support 5G wifi connection?
Yes. The solar outdoor camera support 2.4GHz and 5GHz Wireless WiFi Connection.
(Please disregard the statement in the manual that mentions using only 2.4 GHz Wi-Fi.)
The camera worked for a while, then started to lose signal?
1. Ensure all cameras are within Wi-Fi range.
2. Reset your cameras, then re-pair them.
3. Provide the Virtual ID to Sansco to help resolve your issues (if applicable).
Do I need to pay cloud storage subscription
No. You do not need to subscribe to any of the apps services to watch or replay videos. The cloud storage service requires a fee but is entirely optional.
How to reset the camera?
Power on the camera (by pressing the camera's Power button, then press and hold the Reset button (R) until you hear a voice saying camera has been reset.
Why isn't the motion detection recording working?
Does this security camera support 5G wifi connection?
The camera worked for a while, then started to lose signal?
Do I need to pay cloud storage subscription
How to reset the camera?