Can I use my own SIM card or outside US?
No. The product is designed to work with the included SIM card only. To use a different SIM or use it out of the US, please reach out to us for camera updates.
Does this cell camera support Wifi ?
No. It doesn't support Wifi connection.
Why is my camera unable to connect to the 4/5G network?
Please check:
1.Use the SIM card from your camera,ensure it works in the US
2.Check data plan;if out,renew & restart camera
3.Check if your device's battery is drained
4.Reset device,follow manual,try again.If the issue persists,notify us via the app
Does unlimited data require a subscription?
Yes, after the trial data runs out, you can subscribe the unlimited data plan on the APP ($39.99/90-day, $149.99/year and other plans).
Thicamera need to subscribe the cloud?
Our security cameras support both cloud storage and SD card storage, and come with a free 64GB TF card (maximum 128GB). When an SD card is inserted,recordings will be saved directly to the SD card,eliminating the need for a cloud storage subscription
Can I use my own SIM card or outside US?
Does this cell camera support Wifi ?
Why is my camera unable to connect to the 4/5G network?
Does unlimited data require a subscription?
Thicamera need to subscribe the cloud?