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Why can't I connect to the printer?
Please confirm that the printer is powered on and turned on.
Check if Bluetooth is enabled on your phone.
Keep the distance between your phone and the printer within 5 meters to ensure a stable connection.
What should I do if the printer device cannot be found during connection?
Restart the printer
Ensure both location services and Bluetooth are enabled on your phone
Verify that the HeyPhoto app has permission for location and Bluetooth access in your phone's settings
How should I handle the situation where only the first few photos uploaded during the initial print are displayed?
This issue occurs because you haven't granted full photo permissions. Simply go back to your phone settings, locate the HeyPhoto app's photo permissions, and change it to Allow All.
Why does it display a paper loading prompt when there is still paper in the paper tray?
This is caused by paper warping. You can straighten it by bending both sides upward before loading it into the printer.
CP4100 Photo Printer Why can't I connect to the printer?
What should I do if the printer device cannot be found during connection?
How should I handle the situation where only the first few photos uploaded during the initial print are displayed?
Why does it display a paper loading prompt when there is still paper in the paper tray?