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Seller Profile: 6AVE

6AVE

Sixth Avenue Electronics opened its first store on Manhattan's Sixth Avenue in New York City in 1984. The company opened its first suburban store in 1989, on Route 4 in Paramus, New Jersey, after which it began to evolve into a chain of upscale suburban showrooms, moving its corporate headquarters to Springfield in 1991. In the past few years Sixth Avenue Electronics has been concentrating on building a large internet presence, bringing the best deals in electronics to the worldwide online shopping market.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

6AVE Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from 6AVE
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by 6AVE
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, 6AVE will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by 6AVE.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. 6AVE will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 1296 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Richard W.

4 out of 5 eggs Used product sold as new

Components missing from box. Unacceptable for such an expensive product.

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  • Anonymous

4 out of 5 eggs Missing item

I recently ordered from them and didnt recieve my product , when i tried contacting them they told me that the item was delivered even after me explaining that the item was missing

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  • Tom D

4 out of 5 eggs Nothing to report, and that's good

Everything went as it should, which is all I want. No drama, just order, pay, receive correct product in stated time frame.

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  • Anonymous

4 out of 5 eggs Excellent service

Unfortunately I had to return the item, but was very pleased with return policy. Refund was timely and accurate. I will definitely shop with them again!

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  • Keith

4 out of 5 eggs Great price and delivery!!!

I searched for the right headset and found this one on the website. It's was priced right and included free delivery!! No issues and I strongly recommend NewEgg!

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  • Anonymous

4 out of 5 eggs Very secure packaging

Would definitely buy from this seller again.

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  • Anonymous

4 out of 5 eggs Seller feedback

This seller's description was spot on, and delivered the item earlier than promised. Very impressive, and I would definitely recommend.

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  • Anonymous

4 out of 5 eggs New camera lens

Ive never used Newegg before but it was a good experience with no problems. The lens came and works great.

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  • Anonymous

4 out of 5 eggs I've ordered Panasonic G9II it's a brand new camera that came out 3 QT of 2023 yet i've received a GH6 body instead,

it was a real problem, I've returned the GH6 yet, they claim i've didn't return the right camera body to them. it's a good thing i took photos to show as prof still am working on getting refund or the right camera body

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  • Anonymous

4 out of 5 eggs Quick and precise

Monitor was delivered quickly and at a great price. I would recommend this seller to anyone.

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Seller Profile: 6AVE