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Seller Profile: A.M.I. Services

Return Policy

Standard Return Policy

• Return for refund within: 30 days
• Return for replacement within: 30 days
• Restocking Fee: 10.00%

RMA Policy

Refund, Returns and Cancellation Policies:

• SHIPPING CHARGES TO YOU ARE NON-REFUNDABLE, EVEN IF THE PRODUCT INCLUDED SHIPPING. THIS MEANS THAT IF YOU CHOOSE TO RETURN AN ITEM BECAUSE YOU DO NOT WANT IT A RESTOCKING FEE WILL BE DEDUCTED FROM YOUR REFUND TO COVER ORIGINAL SHIPPING COSTS. ONCE AN ORDER IS IN THE PROCESS OF BEING RETURNED, SHIPPING CHARGES INCURRED WILL BE DEDUCTED FROM YOUR REFUND OR CREDIT AMOUNT. WE DO NOT COVER RETURN SHIPPING COSTS UNLESS PRODUCT WAS DAMAGED OR DEFECTIVE AND WE ARE REPLACING. RETURNS MUST HAVE ALL THE ORIGINAL PACKAGING INCLUDING ALL PARTS, ACCESSORIES AND PAPERWORK THAT CAME WITH THE SHIPMENT OR YOU MAY NOT RECEIVE A CREDIT/REFUND OR ONLY A PARTIAL CREDIT/REFUND. YOU MUST GET A RETURN AUTHORIZATION NUMBER BEFORE SENDING ANY PRODUCTS OR SHIPMENT BACK TO A.M.I. SERVICES. WE RESERVE THE RIGHT TO DECLINE RETURNS IF THE ABOVE POLICY IS NOT MET.
We cannot accept returns on opened test kits or filters. If the test kit or filter is damaged or defective we will replace the kit or filter.

All returned products must first undergo an inspection. If the product is found to be in good working order and without any defects your money, less shipping costs, will be promptly refunded. All products must be returned in good working condition with no physical damage/defects, missing pieces/parts or additional restocking fees up to $150.00 will be applied.

All packages without valid return authorization number on the box will be refused.

ALL ORDERS HAVE A 30 DAY RETURN POLICY WITH THE ACCEPTION OF DYLOS PRODUCTS! DYLOS PRODUCTS HAVE A 14 DAY RETURN POLICY.


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RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

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Seller Profile: A.M.I. Services