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Seller Profile: AbleGrid

AbleGrid

ABLEGRID Specializes in PC/Tablet/Phone AC Adapter Power chargers, Car chargers,Transformers and other Digital 3C Accessories (including Patch Cords, USB Cables, Audio Cables, Video Cables, Printer Cables, Game Console Cables, Etc.)

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy

Pls kindly contact our customer service first, reship or refund promised, any question will solve until you satisfied. The delivery warehouse is the third party warehouse,and they have different addresses to accept different returns, if need return, pls kindly contact us for the return label

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 409 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Justin F.

4 out of 5 eggs Shipped Fast!!

Item exactly as advertised and got in a couple days after order nice turnaround!!

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  • Anonymous

4 out of 5 eggs Good Execution

Provided old power adapter to very old flat screen TV

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  • Ed Hart

4 out of 5 eggs Excellent Response

Amazing delivery time. However, the component was not compatible with my device. Very easy, and quick resolution. If I need an item, would purchase from them again and definitely do recommend them to future customers.

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  • THOMAS OBRIEN

4 out of 5 eggs Get your ship(ing) together

Newegg will not ship to a PO Box address; web site says they only use UPS. I gave an address for what UPS calls an "Access Point", a local drug store chain they contract with to accept UPS deliveries. AbleGrid® Brand shipped my order USPS, and the Access Point store gave me a lecture about how they are not supposed to accept USPS deliveries. I am too old to be lectured. Going forward, I will only deal with web sites who have their ship(ing) act together.

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  • Daniel F.

4 out of 5 eggs Effortless replacement part order.

Yes I would recommend this seller. And of course the missing power supply showed up the day after it's replacement arrived.

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  • 8-Ball

4 out of 5 eggs Wrong Item Received

The item arrived over a week ahead of the estimated delivery date, which was great, however the item I received was NOT a replacement for the Tascam PS-1225L power supply. The connector on this ABLEGRID power supply is too large to fit into the power input connector on my Tascam DP-03SD 8-track digital recorder, which came with a PS-1225L power supply. I have contacted the seller and am awaiting a reply. I will update this review once a resolution has been reached.

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  • Anonymous

4 out of 5 eggs Item description was deceptive

Purchased a replacement power adapter that specified the model # I needed and the voltage was 14v instead of 22v. Still waiting to see if they refund the shipping for this false advertising.

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  • Anonymous

4 out of 5 eggs Good seller

Would recommend this seller and New Egg to a friend or anyone else. They had the power supply I needed for my router. It fixed my router and works well. Way cheaper and easier than getting a new router.

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  • Anonymous

4 out of 5 eggs Easy to find and order.

My items arrived as described and were packed well. I'd use this seller again.

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  • Anonymous

4 out of 5 eggs

clore automotive jump n ship jnc 318 charger did not work, not OEM, a knock-off from china that was totally useless. not only did it not charge, but it sucked the remaining juice OUT of the charger. junk- waste of money. had to buy one from clore for 19.00 and 10.00 ship.....at least it worked.

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Seller Profile: AbleGrid