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Seller Profile: accxpress

accxpress

Green Net Systems Ltd.
Founded in 2002, Green Net Systems has dedicated efforts to offer excellent customer service and best value for our customers. We ensure you a total satisfaction with us. Our services include IT and networking support for corporations and retail services for computer or mobile device parts and accessories.
We hope you will enjoy the great experience with us. Please contact us should you have any questions.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from accxpress
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, accxpress will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. accxpress will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 404 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Sent the wrong stuff

The stuff was late and wrong

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  • Anonymous

4 out of 5 eggs Total garbage

Constantly disconnecting, lots of static and pops, very poorly made

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  • Ashby C

4 out of 5 eggs Newegg

I would seriously recommend this seller to everyone. I bought a laptop, with many features and it was extremely affordable and delivered several days ahead of chedule. Ashby C

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  • Alexander C.

4 out of 5 eggs Multi AV Ports

I would highly recommend this product to anyone who wants this item

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  • Anonymous

4 out of 5 eggs Works for me

Everything went well for this order

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  • Anonymous

4 out of 5 eggs Cheap and Weak

If you get it and it doesn't already have two wires ripped off the pads, then it might work? Wasn't able to use it, seems cheaply put together and honestly, not really worth the effort

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  • Anonymous

4 out of 5 eggs A+ Seller

My item arrived 2 days early and in perfect condition, which was nice.

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  • Anonymous

4 out of 5 eggs Cheap, good mice

I wanted some "cheap" mice for a couple of new computers I received. That is just what I got! Not the heaviest or most comfortable, but for my purposes, perfect! Once again, the shipping route was baffling, but I don't work for the USPS or UPS to understand the system. I'd order again.

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  • Robert P.

4 out of 5 eggs Not very good shipping

The PCI SATA card was the correct item and deliver was on time. Delivery was by USPS. The card was in a store shelf cardboard box, with a driver mini disc. No internal padding, or card in a carrier. Just the card in anti static bag floating loose in the box with the mini Disk. The box in a plastic bag shipping envelope with the mail label on the out side. Removing the the box from the shipping envelope, it was immediately visible that the box had been really compressed during shipping. as one end was distorted, and the opening tab was partially out of the box.The card and disk do not look damaged, but have not had a chance to test yet, As other parts for the PC build a not yet available. This is not a very high dollar cost item, however had the circuit board been/shown any signs of shipping damage I would have notified the seller and newegg.

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  • Anonymous

4 out of 5 eggs Wrong Tracking Number assigned

This seller doesn't seem to know what they are doing, Item did not arrive on time, plus they had assigned to wrong tracking number to the order. So there was no way to track the order.

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Seller Profile: accxpress