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Seller Profile: Always.Deals

Always.Deals

Always.Deals is a family owned, 25+ year old business that started with us selling radios and tape decks from a corner of our grandfather's hardware store.

Our years in the electronics business and extensive vendor connections mean we source great deals on the best products out there - and we pass the savings to you the customer. Customer service is in our blood and we know we do best when the customer is happy and shops with us again and again - we'll do everything we can to do right by you.

Please be in touch! Email us at neweggbusiness@alwasys.deals with any questions! We hope to earn your business!

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Always.Deals
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Always.Deals will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. Always.Deals will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 1709 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Broken Products Recieved

Seller sent an item that had clearly been used, damaged, and had grime/dirt on it. All of these things were noticeable at first glace and the product was being sold at full price. No contact was made by the seller after report of damage and the item is being returned. Would highly recommend looking for other sellers if you are looking for a product as this seller clearly has no standards.

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  • Anonymous

4 out of 5 eggs Mistake or Malicious?

I purchased a New Logitech G502 HERO mouse from newegg. The item that came to me was packaged in a yellow paper envelope with bubble wrap, no box or software only the mouse. The mouse itself shows clear signs of months of wear. The grooved surfaces and mouse wheel which cannot be easily cleaned are caked on with what can only be described as "months of grime". The USB also shows very visible signs of use. Unsatisfactory for a refurbished product but I ordered NEW. For the record this seller does offer both a new and used product, I did however verify I ordered a new one.

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  • Anonymous

4 out of 5 eggs

without original packaging send an used one

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  • Anonymous

4 out of 5 eggs Seller is marking refurbished/open box products as new. AVOID AT ALL COSTS.

My "New" Logitech hero mouse just arrived. No factory box or packaging to be found. They are scammers.

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  • Nate G.

4 out of 5 eggs New" means "used

I ordered a new Magic Mouse, but the one I received is NOT new. It was not in its Apple packaging. There are scuffs on the top surface. Also the USB-C to Lightning cable is not a genuine Apple cable. I honestly don't like ordering anything from Newegg anymore because this isn't the first time a product isn't as purchased.

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  • Anonymous

4 out of 5 eggs Quick

Timely delivery and product works well.

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  • Anonymous

4 out of 5 eggs Item never delivered

I would not recommend this seller to anyone. I never received my item and after 3 attempts to contact them about this order over the past month I have yet to receive a response. Avoid.

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  • Anonymous

4 out of 5 eggs Not a bad mouse

I did not contact the seller, but t he service was quick. I got it a day earlier than was expected. I would order again from this company.

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  • Anonymous

4 out of 5 eggs Sent refurbished items instead of new items.

I found out this item was refurbished when the various keys were backwards when pressing the shift key. I was looking up issues and checked the model number to find a sticker saying refurb.

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  • Anonymous

4 out of 5 eggs Find A Different Person

Bought an Ipad from this company or person, it arrived defective. Ironically, it was then damaged upon redelivery. This person repeatedly stated they had contacted Newegg about an alternative return method, Newegg told me they had no record of this person asking anyone for a different return option. As Nov. 1st, the item has since been returned yet I have not been returned my money.

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Seller Profile: Always.Deals