Home
Home > 
Seller Profile: Always.Deals

Always.Deals

Always.Deals is a family owned, 25+ year old business that started with us selling radios and tape decks from a corner of our grandfather's hardware store.

Our years in the electronics business and extensive vendor connections mean we source great deals on the best products out there - and we pass the savings to you the customer. Customer service is in our blood and we know we do best when the customer is happy and shops with us again and again - we'll do everything we can to do right by you.

Please be in touch! Email us at neweggbusiness@alwasys.deals with any questions! We hope to earn your business!

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Always.Deals
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Always.Deals will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. Always.Deals will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

1 out of 5 eggs Based on 6 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
Go
  • U-PC Wholesale

4 out of 5 eggs TERRIBLE SELLER!!!!!!

THEY SOLD US A "NEW" ASUS GAMING KEYBOARD. THIS KEYBOARD WAS DEFINITELY NOT NEW. THERE IS NO ASUS DOCUMENTATION. THE SERIAL # ON THE KEYBOARD IS BLACKED OUT WITH SHARPIE SO WE CAN'T EVEN RMA IT TO ASUS IF IT HAS A PROBLEM. THIS WAS ALSO WRAPPED IN BUBBLE WRAP AND PUT IN A BROWN BOX, THAT IS NOT HOW ASUS PACKAGES STUFF. NO STARS!!!VERY DISAPPOINTED!!!!!

Did you find this review helpful? Yes No

  • ANJANI GUPTA

4 out of 5 eggs Not received what was mention . received refurbished laptop with scratches on it

I got 16 laptops , 2 different order . laptops are refurbished and used with lot of scratches , crack on screen

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs Don't risk it

Deceitful advertising, tricky return policies, order missing items. Received a 3D printer without accessories, NOT EVEN A POWER CORD. E-mailed twice to get one, was told it was not included (they said "the items you are requesting were not listed to be included with your purchase"). Requested a refund, which was granted reluctantly, on the condition that I had to ship the product back at my own expense. Since the shipping costs were almost as much as the cost of the printer, I decided to cut my losses and just let it go. Learn from my mistake, don't buy here.

1 out of 1 people found this review helpful. Did you? Yes No

  • William Ditosto Jr

4 out of 5 eggs Used Surface Pro 4 tablet sold as new

Purchased 2 new Surface Pro 4 tables and received used ones instead. Warranty check shows one as roughly 1 year old and the other as almost 3 years old. Opened claim with Newegg, will hopefully receive a refund. Listing was for new tablets.

1 out of 1 people found this review helpful. Did you? Yes No

  • Kevin Nelson

4 out of 5 eggs Bad Product Returned, 3 Months Later and Still Not Refunded

Purchased a Surface Book, processed an RMA for return. I understand products can be defective, and this has no influence on this review. The fact that this company has not been helpful in processing a refund is the issue. Have yet to received my refund of $2139.00.

2 out of 2 people found this review helpful. Did you? Yes No

Home
Home > 
Seller Profile: Always.Deals