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Seller Profile: Amify

Amify

Thank you very much for ordering in our store!
Our Company is located in Hongkong,China,and we have been working on electronic commerce(B2C) over 9 years!With the development of the company,our family is up to 1000 employees.

We have more than 20,000 competive price products in stock,such as Phone Accessories,Auto & Hardware,Computer part & Accessories and so on.

"Email This Seller" is for you to contact us if you have any doubts or requests!

Shipping:

We usually ship your orders within 8-15 business days after the payment cleared.however,if you order Batteries or something contain batteries,the shipping time will delay 10 days in common.

We also have a warehouse in CA,USA,if you order the products which title begins with"USA STOCK",you will receive the item within 5-7 days!

Note:
Shipping time will delay due to the other reason like holiday,weather,local post,local natural disaster and Custom passing.
Please email us to reach an agreement before leave a negative feedback.

Return & Refund

We accept return or exchange within 30 days after package delivered.
Full refunds are given only in the case of non-functional products.
Customer is responsible to pay shipping costs on all returned items.

Tracking number & Info:

You can track the order with your tracking number on USPS or the website below: www.17track.net

Feedback:

If you have any question when you received the item, please feel free to contact us to get a solution first. We will do our best to help and fix your problem for sure. Your feedback is very important to our store.
If you are content to our service, pls be kindly to leave us a positive feedback, we will do it better in the future, thanks !

Please contact us if you want to buy lots of items, we can provide you a discount ! The more you buy ,the more you save !

Thanks for shopping from us !

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

Amify Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from Amify
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by Amify
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, Amify will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Amify.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Amify will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 33 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs

I'm very satisfied of my purchase

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  • Anonymous

4 out of 5 eggs

I will recommend the seller to others. Honest and quick, I was happy with the service.

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  • Anonymous

4 out of 5 eggs Not really impressed.

I ordered the item on Dec. 1, 2023. I was informed that it would be delivered between 12/15/2023 and 12/27/2023. It was supposed to be so that I could complete some work on the entertainment center I was working on for Christmas for my wife. The item arrived in my mail today! 01/31/2024 HWW

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  • Anonymous

4 out of 5 eggs Did not work with Pixel 3

The device was not compatible

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  • Anonymous

4 out of 5 eggs Good

Good

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  • Alessandro V.

4 out of 5 eggs

Very attentive and helpful, I recommend it to everyone.

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  • Anonymous

4 out of 5 eggs Terrible shipping

Not honest. This ships from China... Newegg better do better or I won't be back.

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  • Anonymous

4 out of 5 eggs this seller should not be fulfilling orders on NewEgg

I would not recommend this seller to anyone. I ordered a product from them two months ago and I never received it. Had I known that this product was being fulfilled by an international seller outside the United States, shipping something from China, I would never have ordered from them. NewEgg needs to do better to make it clear this seller (and any others) that ship from outside U.S. are not NewEgg and are third parties. I would never order again, never received the product I ordered.

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  • D.S.R.

4 out of 5 eggs Good return

The product was different from the picture for Note 10 +. It did not have a belt clip or front cover but they gave me a refund and this will be donated to the VA. Nice vendor.

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  • Rosemary K.

4 out of 5 eggs High quality

The mouse works well. Love it. After ordering less than optimal computer accessories from another well known company, moving forward I'm only ordering from Newegg.

Amify Response:

Thank you.

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Seller Profile: Amify