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Seller Profile: Antonline

Antonline

ANTOnline.com is a national provider of Computer Server & Desktop components and peripherals. We specialize in Data Center Servers and related Components.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

Antonline Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from Antonline
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by Antonline
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, Antonline will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Antonline.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Antonline will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 17966 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs top shelf

great company

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  • Anonymous

4 out of 5 eggs Exceptional

Everything went smoothly from start to finish. My item was received sooner than expected and in perfect condition. I would definitely use Newwgg again!

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  • Aaron B.

4 out of 5 eggs AntOnline are a bunch of lying scammers

I purchased a controller as a gift, and got the wrong one. I didn't even open it. I returned it the same day, dropped it back off at UPS and they claim I sent back the wrong item. How would they know? Are they opening NEW items and then resealing them and claiming to be new? if they sent me the wrong item it originated WITH them to begin with. This is not okay.

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  • Anonymous

4 out of 5 eggs Everything was as described and in good condition

I would buy again from these guys. The price and product were the best I found and I researched.

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  • Ghin W.

4 out of 5 eggs Fast deliver

- Yes, I would recommend this seller to other people. - The order was shipped fast and packed properly.

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  • Nathan E.

4 out of 5 eggs Good product

I had two of these products previously. For the price and color I couldn't pass up another. Came quickly and works as expected.

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  • Wilfredo F.

4 out of 5 eggs Fantastic

I am quite happy with purchase of this item. The delivery was super quick and on time. Flawless transaction I should say. Will buy from again from this seller. THANKS.

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  • Darrell G.

4 out of 5 eggs Great vendor

Item was just as described and was of great value. Vendor shipped promptly and was well packed. I would purchase from them again.

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  • Chad Martinez

4 out of 5 eggs Terrible service mid product with a open box

Open box and not worth the wait

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  • david wilson

4 out of 5 eggs I like the size

I'm not a gamer, just an old guy that wanted two identical large monitors. I just built a new PC I9-12700K with internal graphics, so needed a monitor that could run HDMI and DP. These fit the bill and match in color. The buttons are terrible on the back, but once I got them set, should never have to do it again. Great price and do what I wanted, now I can read the screens! I loaded them on a dual desktop mount, so never looked at the stands they came with

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Seller Profile: Antonline