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Seller Profile: Avanti Data Products

Avanti Data Products

Avanti is a value added technology and services provider that is independent, privately held and uniquiely positionted to provide measurable value in your technology landscape.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Avanti Data Products
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Avanti Data Products will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. Avanti Data Products will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 51 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs No response - Not as Advertised

Item was not new as advertised and was defective and unable to use. Had to return for refund to find more reputable seller which put us behind on our deadline.

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  • Danny H.

4 out of 5 eggs HP DL580 G5

-Item was dropped and chase bent -came with only hard drive blanks -came with one tray rather than 2 that was pictured, the only info you get is the picture. -customer service called before shipping asking if this is what I wanted and I told them yes if the picture and specification is accurate. It was cake, portal cake that doesn't exist.

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  • Patrick K.

4 out of 5 eggs Happy with Product

The power unit was delivered quickly, happy about that. It was not the same unit as the original but it was better. I had an old computer so the original may not be available, new unit provides more than double the power and fit nicely. Happy that the seller sent me something I could use and did not just leave me empty handed. I will purchase from this seller again when the need arises.

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  • Vernon F.

4 out of 5 eggs

Good unit, functions great, excellent price.

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  • Michael P.

4 out of 5 eggs Wrong Item

Seller sent wrong item, return process is messed up. Seller does not have item, waiting refund.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs used item (fan) received instide a new one ordered.

order new cpu fan for all in one received a used used part very bad service and deceiving practice waisted time my customer not happy bc I get to order another one form other.

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  • Anonymous

4 out of 5 eggs Didn't see on post that these power supplies were used.

I was unable to identify that these power supplies were in such a used state. I'm terrified to know how they are going to work when the units need to be replaced.

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  • Richard G.

4 out of 5 eggs Great service

This one was great I’m still waitin* for another package forever though but I think this order was great

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  • Tony G.

4 out of 5 eggs No communication from seller

I ordered this product at two different times. Although the product was correct, I had to reach out both times to find out where my product was. I paid for two day shipping the first time and didn't receive the product within the two days. Then the second time I ordered it I received one of two and had to reach back out to ADP to receive the 2nd one. Neither time did I get a response back from ADP but the product just showed up. Very poor (or no) communication both times and of course no apology.

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  • Rogerio M.

4 out of 5 eggs Delevered and Workedas expected

Everything worked and delivered on time. Thank you.

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Seller Profile: Avanti Data Products