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Seller Profile: AyaGroup

AyaGroup

AyaGroup is a VAR, Distributor and Manufacturer providing IT hardware.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy

Non-Defective Open Item Returns maybe subject to 15% restock fee.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 95 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs

item worked very well

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  • Anonymous

4 out of 5 eggs The RIGHT one!

It was the exact cable I needed for my cell phone charger.

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  • Bil M.

4 out of 5 eggs Great service

Fast turnaround time shipped unit across the country well packaged and quickly. I was able to format the drive and use it in its intended application quickly.

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  • Bob H.

4 out of 5 eggs Good quality, reasonable price, prompt delivery

Seller met all expectations, no complaints. I would definitely do business with this seller again, they have my highest recommendation -- 5 well-deserved stars.

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  • M M.

4 out of 5 eggs a hair too large

These are nice in the length between each other and the overall length of the connection cable; however, the connection seems to be just a tad too wide to allow the data connector to connect. I was disappointed but decided not to return the item as I had already opened and trimmed off the excess with a knife in order to make it work. The one I received may have just been a fluke in manufacturing but this is the reason I gave it 3 eggs.

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  • Dylan M.

4 out of 5 eggs Exactly as advertised

US distributor, so goods arrived quickly. The item was exactly as advertised and performs without issue. I use Ubuntu, and the drivers were already configured.

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  • Gage G.

4 out of 5 eggs Item never arrived

My order tracker has been on "in transit" for a long time, still haven't received the cable i ordered. Emailed seller to see what's going on, received no response. Don't buy this.

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  • A S.

4 out of 5 eggs Good cables

Yes, would deal again. Seemed high quality, working fine.

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  • Eva B.

4 out of 5 eggs AYA 6Ft (6 Feet) USB 3.0 SuperSpeed Male A to Male A Cable 28AWG, RoHS

Just what I needed I went from a computer to security dvr player works fine

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  • Anonymous

4 out of 5 eggs Shipping is horrible

Overall product is exactly as we expected, but to receive it was a few days late and wasn't notified about it - also it took around 3 days to actually ship from the time it was ordered.

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Seller Profile: AyaGroup