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Seller Profile: Berkeley Tech

Berkeley Tech

Welcome to Berkeley Tech on Newegg!

We are an experienced and professional company located in Berkeley, California specializing in all computer components at a competitive price— CPUs, graphics cards, motherboards, RAMs, and SSDs. Our products are all brand new, coming directly from the manufacturer and having standard warranty. We offer two-day shipping through Shipped by Newegg, as well as fast shipping through FedEx and USPS, for all orders across the United States and other international destinations.

If you have any questions regarding our products, need any assistance with your order, or want any products we do not currently sell, or wish to make a large order, please contact us through the Newegg system or at berkeleytechstore@gmail.com.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

Berkeley Tech Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from Berkeley Tech
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by Berkeley Tech
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, Berkeley Tech will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Berkeley Tech.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Berkeley Tech will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.


4 out of 5 eggs Based on 8 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
  • Anonymous

4 out of 5 eggs

I ordered the Gigabyte B550 Aorus Pro AC motherboard. The packaging was good. The motherboard works perfectly. That's all that matters. 5 eggs.

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  • Chadwick B.

4 out of 5 eggs Overall good.

Order arrived on time and was packaged well in a newegg box with with those larger plastic air bubbles. The motherboard was wrapped in a white plastic bubble wrap so it was well protected. No dents and the motherboard box is in perfect condition. The one thing that was odd was the motherboard box had chinese stickers on it and the manual was all chinese. That didn't bother me that much since I use the digital manual but was not expecting that. The writing on the motherboard itself was in English as well as the IO shield. Booting into the bios was all English so it was just odd stickers and the manual. As far as the seller goes, I would buy from them again if the next item is in my price range.

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  • timothy B.

4 out of 5 eggs asus tuf x570

Should be a new product but box has been opened and items have been took out like the 24 atx pin to usb. if i buy something new it should have been never been opened before i got it.

Berkeley Tech Response:

Dear customer, Thank you for your review! We apologize that you are experiencing issues with your motherboard. All of our products are brand new and come directly from the manufacturer, and we are also unsure why yours was opened and have missing components. Asus motherboards, unlike many other computer components, do not have a box seal. If you would like to, we can definitely offer a refund, the missing components, or any way to resolve the issue. Please let us know if you need further assistance. Berkeley Tech

2 out of 2 people found this review helpful. Did you? Yes No

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Seller Profile: Berkeley Tech