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Seller Profile: Brinch's marketplace

Brinch's marketplace

【About BRINCH】
BRINCH on Newegg Business is an online 3C electronic and outdoor product marketplace dedicated to providing you with an online shopping experience that is easy and convenient at amazing prices. With a wide array of products ranging from 3C electronic to outdoor product .BRINCH on Newegg is your one-stop-shop for 3C electronic and outdoor product .
Today, we are a continually growing company striving for uncompromising quality and top notch service. Our goal is to provide our customer BRINCH, we add value into every product we sell. Value isn't necessarily the lowest price: it's a fair, competitive price for top-quality product. We control costs in every facet of purchasing, distribution, sales, and marketing. We sell direct to end users, through online auctions, and to distributors, effectively eliminating a layer of middlemen.
Quality This is one word that means a lot to us here at BRINCH. We know what buyers on the internet want: worry free, well designed products at a great value with speedy delivery! We purchase all of our products to the highest standards, ensuring they utilize only the finest materials, and are manufactured to last.
If you have any question, click “Email This Seller” button above.

【About BRINCH Shipping】
We will ship your orders within 1-3 business days after the payment finished.As soon as it ships, we inform you shipping details, including a tracking number.Most of products will ship from US warehouse.It will be deliver within 3-7 days.If US warehouse is out of stock,we will ship it for oversea. In most times item will reach most of the countries within 7 to 19 working days. But we are so sincerely hope you can receive your item as fast as possible. If you feel it is too long time to receive your item, please send message to us first. We will try to solve any problem.

Note: This information is offered for reference only, and has some declination fact. Shipping Time will be changed due to the Holiday,weather,local post,local natural disaster&Custom passing. If it is delay by these reason, pls contract us first before leave the bad feedback.

【About BRINCH Return Policy】
We accept return or exchange within 14 days after package delivered.
Please contact us first for Return Merchandise Authorization (RMA) and return address before you ship back the package.If buyer places the wrong order or just don't need the item,
we accept return with 15% restocking applied.

【BRINCH online Customer Service】
You can shop with confidence because we are dedicated to qualified products and 100% satisfied customer service.
If you need help, please send a message before leave any netrul or bad feedback.Your question will be answered in very short time.
(Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP)
If you have any question, pls sent eamil to us :GJY48886NG@163.com

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 10.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Brinch's marketplace
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Brinch's marketplace will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. Brinch's marketplace will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

3 out of 5 eggs Based on 400 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Wes

4 out of 5 eggs This is not an 8K Cable!

Don't purchase this item it is not 8K/4K compatible.

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  • Nick49

4 out of 5 eggs Useful little gadget.

I use it to transfer my dash cam videos, when needed. It works quickly and quietly.

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  • Anonymous

4 out of 5 eggs Works Great! Good Value for the money

Great product!, First off you are paying $22, so you do get what you pay for. The keyboard & mouse feel very light as the plastic is thin - but thats all, again you paid $22, so it cost them $5-$10 to have it made in China, BUT it works great, use a second keyboard, I used it to replace my $99 Apple keyboard, as its the same layout, and same size. I would recommend this seller, as delivery was super fast and the product worked flawlessly. - Again for $22 you cant go wrong.

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  • Ann W.

4 out of 5 eggs Not Responsive to my Inquiry

We had no word regarding our order. They were supposed to update us by email. Delivery was 3 weeks delayed with no confirmation from them. We gave up on the Laptop bag then it finally arrived. It is a very good quality 17.3 inch bag.

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  • Moose in Montana

4 out of 5 eggs Love NEWEGG!!!

I live in remote Montana. For some reason, I get Newegg's orders much faster through UPS than I do ordering parts from Am@zon. Always loved Newegg and enjoy seeing them and their website grow through the years!!

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  • Anonymous

4 out of 5 eggs A scam company

Never have I had so much trouble receiving 1 cable. Absolutely the WORST seller on Newegg hands down. I'm still waiting on my correct order. TERRIBLE email communication, SLOW shipping (takes them several days to ship) and they sent me the wrong item originally, then only proceeded to send me the correct item after I threatened to report them as fraud. It's been 2 days since the shipping label has been created and my replacement order STILL has not shipped. Overall, it's been nearly a month since my original and I still don't have everything I ordered. AVOID THIS SELLER AT ALL COSTS!

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  • Anonymous

4 out of 5 eggs Very good company

Just learned someone in my building had picked up the package and was holding on to it for me so i think this company is very good and my last grade and commitment needed to be upgraded to reflect the company

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  • Anonymous

4 out of 5 eggs as advertised but long shipping

shipping took a while to start with and then days were added to it. tracking showed it sat for a week before pick up. aside from that the cable works and im happy.

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  • Anonymous

4 out of 5 eggs The mouse is better than I expected.

The mouse is better than I expected. I am extremely happy with it.

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  • Anonymous

4 out of 5 eggs Maybe fits a newer 17.3" laptop...

Not enough description of product dimensions. Product was advertised as fitting a 17.3" laptop, but I could just barely squeeze in my old Dell Precision laptop successfully. It will work, but not without a struggle to get it in and out each time.

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Seller Profile: Brinch's marketplace