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Seller Profile: C & C TECH PRODUCTS

C & C TECH PRODUCTS

Electronics represent an important facet of our lives, and we’re dedicated to selling products that protect, enhance, and enrich these extensions of ourselves. Over 25 years in the business has provided us with unrivaled insight into retailing trends and product demand, as well as an ever-sharpening focus on living out our passion and connecting to our customers. We are focused on bringing all our clients top quality Products, and the most important thing is giving our customers Grade A+ Customer service. We have years of Knowledge and Expertise to Help you with anything computer related. We are an authorized reseller for all the top computer brands DELL, HP, LENOVO, ACER, ASUS,INTEL .....
Our technicians are all highly certified and trained to customize and build all types of Pc's and Workstations based on our customers specs.
We offer complete system configuration, No job is too big or too small, at C & C tech products we are committed to customizing your next PC and most importantly customer satisfaction.

What’s the C & C TECH PRO difference?
•Understanding each customer’s needs and buying requirements
•Providing fast, Accurate answers to product questions.
•Shipping quickly from the industry’s largest in-stock inventories
•We respond with a sense of urgency to all of our customer’s technology needs.
•We listen and make things happen
•We run our business with passion and integrity

ALL OUR PRODUCTS INCLUDE 1 MONTH OF PHONE TECH SUPPORT. Our trained technicians will help you setup your new purchase and answer any questions you might have in regards to the product.

Shop with confidence we offer an easy return process and 30 day money back guarantee.

If you have any questions please feel free to give us a call at 347-207-2190.

Thank you and we appreciate your business!

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from C & C TECH PRODUCTS INC.
. Original Condition, no physical damage
. All Packaging & accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within three (3) calendar days of the delivery date. In the event an item is sold without shipping charge, C & C TECH PRODUCTS will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. C & C TECH PRODUCTS will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 1158 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Jeff S.

4 out of 5 eggs FANTASTIC Computer and top notch customer support!

Reviewed on May 13, 2021

I can't say enough about the fast, friendly and helpful support that C & C Tech offers both before, and after becoming a customer. Not only did they help me choose the right computer, and extras through many back and forth emails, they've continued to be a case study of how online digital businesses should handle both potential and paying customers. The computer was shipped promptly and l received it in just a couple of days. Don't hesitate to buy from these guys, you will not be disappointed.

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  • Anonymous

4 out of 5 eggs Good seller, good prices

Reviewed on May 13, 2021

Item as described, arrived on time

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  • Anonymous

4 out of 5 eggs

Reviewed on May 07, 2021

Outstanding value for the money

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  • Robert T.

4 out of 5 eggs Typical good deal & service.

Reviewed on May 07, 2021

After an extended research episode, we went with Newegg to get a replacement for our office computer. It was delivered promptly, on time, intact, & was at or very near used price. Thanks again!

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  • Raphael L.

4 out of 5 eggs This is how it's supposed to be done!

Reviewed on May 06, 2021

This story begins with me making the decision to purchase a refurbished computer from a different seller on Newegg. I needed to ask that seller a question before completing my purchase, so I messaged them through the Newegg site and then emailed and called them using the contact information on their own website. Twenty-one hours after my initial message was sent, I was feeling desperate because I needed a new computer before the end of the week, and this other seller still hadn't responded to any of my messages. So, I decided to take a chance and I looked up C & C Tech Products website and called the number I found there. The gentleman who answered the phone was attentive, patient, and empathetic to what I was going through. He took the time to explain that they had a computer that was less expensive than the one I called about (but didn't really want to buy because of the price) and he gave me the item number instead of expecting me to find it on my own. This man essentially stopped what he was doing and got my order together AND shipped despite the fact that I called him after 16:15 EDT. And, the customer service didn't stop there. He made sure that I got delivery before the end of the week which REALLY saved my bacon as they say. If I could give this seller 6 out of 5 stars I would because they understand what customer service truly means. The other seller has reviews where customers complain of never hearing back from them despite receiving a computer that was DOA or the wrong model. C & C Tech Products are the quintessential customer service darling where everyone should at least look before going to any other seller. Thank you, thank you, and thank you.

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  • Blayne O.

4 out of 5 eggs

Reviewed on Apr 29, 2021

Great service and laptop so far...

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  • Anonymous

4 out of 5 eggs Exceptional Service!

Reviewed on Apr 29, 2021

I paid for expedited shipping for the fastest they could get our new desktop to us which was 3 business days. I placed the order Thursday afternoon at 4pm and it was delivered Friday morning at around 10am. Since we had to replace the boss's fried computer, I was delighted! The product was exactly as described and relatively easy to install. Great job!

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  • Kenneth M.

4 out of 5 eggs No drivers, old software

Reviewed on Apr 26, 2021

So the laptop came exactly as described, which is great, however when I started it up, there were no drivers installed. This tells me that it was reloaded from scratch with a bare Windows image, and did not have the original Dell factory software. Also it was loaded to version 1909. A year out of date. I've been doing computers for over 30 years. When I build a computer or reload windows 10 on anything, I directly load the latest version 20H2. I ALSO load all the relevant current drivers. To me, this just seems like a load it and ship it situation, so I had to take the extra time to download and install the Dell drivers and then update Windows. The laptop is fine, just know that you will need to install drivers and update Windows yourself.

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  • Richard T.

4 out of 5 eggs Extraordinary Delivery, Great Price

Reviewed on Apr 13, 2021

Dell XPS 8940 series tower delivered overnight at no extra cost, and at much cheaper price than buying directly from Dell. The computer was exactly as described in Newegg advertising, and functioned as expected, out of the box. Very quiet machine; I worried initially that the fans were not working :) I definitely recommend this supplier.

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  • JOHN H.

4 out of 5 eggs Great expierence

Reviewed on Apr 09, 2021

The item was exactly as described and arrived in perfect condition

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Seller Profile: C & C TECH PRODUCTS