Home
Home > 
Seller Profile: C & C TECH PRODUCTS

C & C TECH PRODUCTS

Electronics represent an important facet of our lives, and we’re dedicated to selling products that protect, enhance, and enrich these extensions of ourselves. Over 25 years in the business has provided us with unrivaled insight into retailing trends and product demand, as well as an ever-sharpening focus on living out our passion and connecting to our customers. We are focused on bringing all our clients top quality Products, and the most important thing is giving our customers Grade A+ Customer service. We have years of Knowledge and Expertise to Help you with anything computer related. We are an authorized reseller for all the top computer brands DELL, HP, LENOVO, ACER, ASUS,INTEL .....
Our technicians are all highly certified and trained to customize and build all types of Pc's and Workstations based on our customers specs.
We offer complete system configuration, No job is too big or too small, at C & C tech products we are committed to customizing your next PC and most importantly customer satisfaction.

What’s the C & C TECH PRO difference?
•Understanding each customer’s needs and buying requirements
•Providing fast, Accurate answers to product questions.
•Shipping quickly from the industry’s largest in-stock inventories
•We respond with a sense of urgency to all of our customer’s technology needs.
•We listen and make things happen
•We run our business with passion and integrity

ALL OUR PRODUCTS INCLUDE 1 MONTH OF PHONE TECH SUPPORT. Our trained technicians will help you setup your new purchase and answer any questions you might have in regards to the product.

Shop with confidence we offer an easy return process and 30 day money back guarantee.

If you have any questions please feel free to give us a call at 347-207-2190.

Thank you and we appreciate your business!

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

C & C TECH PRODUCTS Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from C & C TECH PRODUCTS
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by C & C TECH PRODUCTS
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, C & C TECH PRODUCTS will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by C & C TECH PRODUCTS.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. C & C TECH PRODUCTS will refund back to your method of payment.

Restocking Fees and Return Shipping Labels:
C & C TECH PRODUCTS can charge a Restocking Fee if all the following conditions are met:
a.The sold item condition is New (NOT Refurbished)
b.The return is due to the buyer’s personal reason (e.g., No Longer Needed)
c.The item has been opened
d.The product belongs to the following categories: VGA, HD, Motherboard (MB), TV, or Projector
The restocking fee may range between 0-15% at seller's discretion for any qualifying returns.
Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.
For returns over 50lbs due to the buyer's personal return reason (e.g., No Longer Needed), the buyer is responsible for the return shipping cost.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 1573 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
Go
  • Anonymous

4 out of 5 eggs Great

Product arrived exactly as described

Did you find this review helpful? Yes No

  • Tom

4 out of 5 eggs Very nice laptop!

I had to recently upgrade the laptop as mine was outdated. I looked through the choices and selected this as I appreciate Dell products. You'd laugh, but I didn't even notice the touch capability and that made getting it even better! I was too locked up on speed and memory! Thank you for a product that was exactly what I was looking for and more!!

C & C TECH PRODUCTS Response:

Hello, Thank you so much for your kind words! We’re really glad to hear the laptop met your expectations—and even came with a nice surprise with the touch capability It’s great to know the performance, speed, and memory delivered exactly what you were looking for. That’s always our goal. If you ever need anything in the future, we’re here to help. Thank you for your business, C & C Tech Products

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs BEST SITE FOR ELECTRONICS

MY SON USED TO USE THIS SELLER FOR ALMOST ALL OF HIS ELECTRONIC NEEDS AND I CAME ACROSS THIS SITE MY RESEARCH FOR MY NEXT PC. I FOUND NEWEGG TO BE EXACTLY WHAT I WAS SEARCHING FOR, THEY HAVE SO MANY OPTIONS TO CHOOSE FROM, FOR ALL TYPES OF BUDGETS. YOU CAN COUNT ON GETTING EXACTLY WHAT YOU ORDER AND AT A TIMELY FASHION, I HAVE NO REGRETS AND AM COMPLETELY PLEASED WITH MY PURCHASE. THANK YOU "NEWEGG" YOU HAVE WON ME OVER AND I WILL CONTINUE TO RAVE OF MY 1ST TIME, BUT HOPEFULLY NOT THE LAST TIME, EXPERIENCE DOING BUSINESS WITH YOUR COMPANY. THANKS AGAIN, I HIGHLY RECOMMEND.

C & C TECH PRODUCTS Response:

Hello, Thank you so much for your wonderful feedback! We’re thrilled to hear that your first experience was such a positive one and that everything met your expectations. It means a lot to us that you took the time to share your experience, and we’re glad we could be part of helping you find the right PC. We truly appreciate your recommendation and look forward to serving you again in the future. Thank you again for your support, C & C Tech Products

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs Fast Shipping but keyboard does not work

Fast shipping and the All in One computer is working great however, both keyboards are not working. We have tried multiple batteries but they will not keep power. Upon looking closer at the battery slot there is a spring where a solid metal point should be for the positive side. This has been frustrating as we have had to wait on ordering new keyboards for staff

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs Lenovo V15 Business Laptop

I was really skeptical, especially after reading some of the reviews. However, the laptop was delivered earlier than anticipated, just in time for Christmas! I finally finish setting it up with all my IT apps and I am beyond elated with my purchase! Glad I bought it

C & C TECH PRODUCTS Response:

Hello, Thank you so much for your feedback! We completely understand the hesitation, and we’re really glad we were able to exceed your expectations. It’s great to hear your laptop arrived early and that everything is running smoothly after setup—that’s exactly the experience we aim to provide. We truly appreciate your trust in us and are happy you’re enjoying your purchase. If you ever need anything in the future, we’re here to help. Thank you for your business, C & C Tech Products

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs Lenovo Ideacentre Tower 17L w/ Intel Core I5 ultra, 1TB SSD, 32 GB RAM, Windows 11 Pro

Phenomenal deal on my desktop tower. More than fast enough for what I need, with capabilities that exceeded my expectations. Having a lot of fun with it already! Thank you very much!

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs One of the AIO Desktop does not contain Mouse

One of the AIO Desktop does not contain Mouse, There's no serial number in the box, we still need to open the box and check on the device itself

C & C TECH PRODUCTS Response:

Hello, Thank you for your feedback. We were happy to speak with you directly and resolve the issue regarding the missing mouse. If you need anything further, please don’t hesitate to reach out. Thank you, C & C Tech Products

Did you find this review helpful? Yes No

  • Brandon G.

4 out of 5 eggs The seller did good

would buy from again.

Did you find this review helpful? Yes No

  • James D.

4 out of 5 eggs

New laptop was an open box with missing stickers. Windows as installed wouldn't update. Reinstalled Windows to try and fix the issue and it activated as Home instead of Pro as it was sold meaning the seller had upgraded it after the fact and probably improperly.

C & C TECH PRODUCTS Response:

Hello Thank you for your purchase. The pc you purchased is not open box it's actually a new pc that is customized by our trained technicians. We have a disclaimer on that listing stating that we customize this computer based on your order specifications. Thank you

Did you find this review helpful? Yes No

  • EchoSta

4 out of 5 eggs This was exactly what I was looking for!

I was a little worried at first; some folks whose opinion I respect mentioned bad experiences with the shipping. Receiving broken devices and Customer support being of little help. BUT this was not my case! My laptop did ship with little paper wrapping, but the laptop was properly cushioned by styrofoam pieces inside it's own box, inside the shipping container. So shipping department: Thumbs Up! Connected it to it's charger and waiting for the light to go from amber to white, fired it up and Success!! It's perfect for my needs and now I have no excuse to study...or game where I can lolz. Thank you New Egg! Thank you C & C Tech Products Store!!

C & C TECH PRODUCTS Response:

Hello, Thank you so much for your detailed and thoughtful feedback! We completely understand the initial concern, and we’re really glad your experience turned out to be a positive one. It’s great to hear that the packaging met expectations and that your laptop arrived safely and is working perfectly right out of the box. That’s exactly what we strive for with every order. Enjoy your new laptop—whether it’s for studying or a little gaming on the side. If you ever need anything, we’re always here to help. Thank you for your business, C & C Tech Products

1 out of 1 people found this review helpful. Did you? Yes No

Home
Home > 
Seller Profile: C & C TECH PRODUCTS